Page 17 - NIBAF-Training Matters July-September 2021

NIBAF-Karachi started offering
trainings for financial industry
earlier this year and has been
steadily enhancing its offerings to
meet the requirements of the
industry. Some of the programs
offered over the quarter were for a
pooled audience of SBP and
financial institutions with an
objective to offer them exchange
learning opportunities while some
other programs that have been
passed tests of content
effectiveness from the internal SBP
audience are also being opened for
participation by the external
financial institutions.

illustration of processes, real learning and Deep learning, what AI
examples of cyber-attacks can and cannot do with examples,
In Q1FY22, Karachi /mitigates, and relevant case A.I applications with case studies,
campus offered 10 studies to make the session more Artificial Intelligence: The Good and
programs focusing on result-oriented. Trainer also shared the Bad, Machine Learning , its
capacity building in reading material and informative categories, achievements, what it
can/cannot do with examples,
websites helpful for cyber security
functional areas and IT related guidance. The covered applications of Deep Learning, how
skills. areas included Basic Cyber Deep Learning is disrupting the
Security concepts, Major Cyber Global Banking realm, applications
Security Attacks ways to of AI/ML/DL in the Global Financial
Within the functional trainings recognizing threats and attacks, Landscape, Regulating Artificial
portfolio, online trainings on social engineering, phishing, Intelligence in Finance concluding
Compliance and Risk malware and ransomware, the training with a discussion on
Management Guidelines of SBP COVID19 theme attacks, secure living in the Deep Learning World
(July 9, 2021), Legal and practices and maintaining security and what one needs to realize.
Regulatory Requirements for under work from home
Account Opening (Aug 16, 2021) arrangements.
and Trade Financing and Forex As skill development trainings are
Operations/TBML (Aug 3, 2021) Artificial Intelligence, more impactful with intensive role
have been conducted by Machine Learning, plays and exercises built into the
specialists of related field from SBP Deep Learning in the program. Two skill development
training were conducted in Sept-
and NIBAF. Financial Space
2021 in Face-to-Face environment
Call Center Agent
Cyber Security by Mr. Shahid Iqbal, Subject
Specialist, NIBAF.
Keeping in view the regulatory Two days training on Artificial Customer Service and
focus on digitization and the Intelligence, Machine Learning,
repercussions for cybersecurity, Deep Learning in the Financial Regulatory Aspect for
sessions on the subject are Space was conducted from Sept
regularly being offered by Karachi 15-16, 2021 by Mr. Mr. Ahmed
campus for awareness of Sumair, Joint Director, Digital
practitioners and users.Three Innovation and Settlements The training on Customer Service
iterations on Cyber Security have Department, SBP. The trainer and Regulatory Aspect for Call
been conducted over the quarter covered many interesting topics Center Agent was conducted on
by Mr. Mustafa Shiraz, Joint with the help of case studies. Sept 16, 2021 and focused on
Director, IT Department to illustrate Introduction to Artificial improving behavioral aspects of
basic concepts, using video Intelligence(AI), evolution, need call center agents for effective
and benefits, AI vs Machine performance towards customers.