Page 12 - Case Studies-NIBAF
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The case is centered around HBL's technological adaptation initiative, i.e.                       Highlights

    LRMIS. HBL took many strategic & structural initiatives and ensured the
 A Cue for Crescendo of Agri. Lending?  success of its LRMIS integration for transforming the dynamics of rural   Case Scenario

 A Tricky Tale of Technology & Tracts (T&T)  lending. The ultimate objective of this intervention was penetration in rural   The case is about challenge of technological adaptation,


    areas and extend financing to the farmers in a more secure, fast and reliable     i.e. Integration with PLRA’s land record management

    manner. The case captures the outcome of intervention and presents learn-        information system (LRMIS) and how to transform the

    ing based on the results of past two-years performance.                          benefit of this automation to farmers and cultivators for

                                                                                     availing bank finance. The case crux revolves around
    Finally, the case highlights the aspect of customer satisfaction based on        HBL’s journey to surmount these challenges.

    their feedback of LRMIS system. At the end, the case holistically captures             Case Protagonists

    the industry challenges and presents room for thought provocation to the
    learners in different ways including the aspect of agile transformation in        - Organization specific case study

    practice.                                                                         - Rural Banking Team of HBL
                                                                                      - Farmers community (03 select districts)

                                                                                            Problem-Decision Situation


                                                                                      Whether the objective of this intervention assumed by
                                                                                      HBL i.e., penetration in rural areas and extend agricul-

                                                                                      ture financing to the farmers in a more secure, fast and

                                                                                      reliable manner was achieved or not?



                                                                                           Desired Learning Outcome Areas

                                                                                      Agri. Finance, innovative product development, busi-

                                                                                      ness & IT management, specialized project manage-

                                                                                      ment, technological disruptions and their Impact, agile
                                                                                      transformation in practice.
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