Page 26 - NIBAF-Training Matters January - June 2023
P. 26

Anti-Money Laundering





                                                                                                                                                                                                                                                                                                                                                                                          Transaction Management








                                                                                                                                                                                                                                                                                                                                                                                          Systems Tuning






                                                                                                                                                                                                                                                                                                                                                                                          Financial institutions around the


                                                                                                                                                                                                                                                                                                                                                                                          globe are increasingly relying on




                                                                                                                                                                                                                                                                                                                                                                                          automated technology to detect


                                                                                                                                                                                                                                                                                                                                                                                          unusual or suspicious activity.


                                                                                                                                                                                                                                                                                                                                                                                          Transaction Monitoring Systems






                                                                                                                                                                                                                                                                                                                                                                                          (TMS) use Artificial Intelligence to
                                                                                                                                                                                                                                                                                                                                                                                          sift through transactions and iden-



                                                                                                                                                                                                                                                                                                                                                                                          tify any deviations from expected or




                                                                                                                                                                                                                                                                                                                                                                                          usual trend. In order to deploy an





                                                                                                                                                                                                                                                                                                                                                                                          effective TMS, institutions  must

                                                                                                                                                                                                                                                                                                                                                                                          implement a process of regular



                                                                                                                                                                                                                                                                                                                                                                                          reviews and re-tuning of the TMS to



                                                                                                                                                                                                                                                                                                                                                                                          enhance  detection of  suspicious





                                                                                                                                                                                                                                                                                                                                                                                          activity and to reduce the number
                                                                                                                                                                                                                                                                                                                                                                                          of low value alerts. TMS combines





                                                                                                                                                                                                                                                                                                                                                                                          statistical  analysis  with  the  knowl-




                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Business Intelligence(BI) T
                                                                                                                                                                                                                                                                                                                                                                                          edge of how money is laundered
                                                                                                                                                                                                                                                                                                                                                                                                                              monitoring and modern analytics



                                                                                                                                                                                                                                                                                                                                                                                                                                                      in
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Financial Industry
                                                                                                                                                                                                                                                                                                                                                                                                                                                           the
                                                                                                                                                                                                                                                                                                                                                                                          with some judgement to build
                                                                                                                                                                                                                                                                                                                                                                                                                              techniques
                                                                                                                                                                                                                                                                                                                                                                                                                                          employed



                                                                                                                                                                                                                                                                                                                                                                                          detection scenarios tailored to the
                                                                                                                                                                                                                                                                                                                                                                                                                              process.



                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Business  Intelligence  Too


                                                                                                                                                                                                                                                                                                                                                                                          institution's AML risk profile; and
                                                                                                                                                                                                                                                                                                                                                                                                                              Data Analytics for Trade Based


                                                                                                                                                                                                                                                                                                                                                                                          the Transaction Tuning Systems
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 financial institutions a dee

                                                                                                                                                                                                                                                                                                                                                                                          strive to optimize these rules and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 understanding to optimize b
                                                                                                                                                                                                                                                                                                                                                                                                                              Money Laundering (TBML)



                                                                                                                                                                                                                                                                                                                                                                                          scenarios to better identify suspi-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 decisions and hence play a



                                                                                                                                                                                                                                                                                                                                                                                                                                                                 in the strategic planning p



                                                                                                                                                                                                                                                                                                                                                                                                                              TBML is one of the hardest areas to
                                                                                                                                                                                                                                                                                                                                                                                          cious activity and to rationalize

                                                                                                                                                                                                                                                                                                                                                                                          positive alerts and hence reduce

                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Within the financial sector,

                                                                                                                                                                                                                                                                                                                                                                                                                              monitor  for illicit  activity  given the



                                                                                                                                                                                                                                                                                                                                                                                                                              complexity and scale of the transac-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 are many use cases for BI t
                                                                                                                                                                                                                                                                                                                                                                                          workload of the team allowing
                                                                                                                                                                                                                                                                                                                                                                                          them to focus on meaningful alerts,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 help financial institutions
                                                                                                                                                                                                                                                                                                                                                                                                                              tions. However, the ever-growing



                                                                                                                                                                                                                                                                                                                                                                                                                              amount of data that the financial
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 risk, leverage customer ins
                                                                                                                                                                                                                                                                                                                                                                                          to improve program performance.






                                                                                                                                                                                                                                                                                                                                                                                                                                                                 improved marketing and cust
                                                                                                                                                                                                                                                                                                                                                                                                                              institutions possess can empower


                                                                                                                                                                                                                                                                                                                                                                                          In view of the significance of the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 retention, gain visibility

                                                                                                                                                                                                                                                                                                                                                                                                                              institutions  to consistently  and





                                                                                                                                                                                                                                                                                                                                                                                          topic for banks, NIBAF organized a
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 business operations to impr
                                                                                                                                                                                                                                                                                                                                                                                                                              effectively detect criminality with
                                                                                                                                                                                                                                                                                                                                                                                                                              the help of analytical capabilities.
                                                                                                                                                                                                                                                                                                                                                                                          two hours online session on in the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 ational efficiencies and pro



                                                                                                                                                                                                                                                                                                                                                                                          areas on February 13, 2023. Mr.



                                                                                                                                                                                                                                                                                                                                                                                                                                                                 In order to build capacity
                                                                                                                                                                                                                                                                                                                                                                                          Assad Farman Ali who is currently





                                                                                                                                                                                                                                                                                                                                                                                                                              In order to support financial sector

                                                                                                                                                                                                                                                                                                                                                                                                                                                                 in the area, NIBAF-Islamaba



                                                                                                                                                                                                                                                                                                                                                                                                                              professionals, build  the necessary
                                                                                                                                                                                                                                                                                                                                                                                          working as core member of FMU’s
                                                                                                                                                                                                                                                                                                                                                                                                                              capability,  an  online session  in  the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 a webinar on the topic on M
                                                                                                                                                                                                                                                                                                                                                                                                                    goAML
                                                                                                                                                                                                                                                                                                                                                                                                              and
                                                                                                                                                                                                                                                                                                                                                                                                    Division





                                                                                                                                                                                                                                                                                                                                                                                          Analysis

                                                                                                                                                                                                                                                                                                                                                                                                                                                                 2023. The training focused
                                                                                                                                                                                                                                                                                                                                                                                          Reporting Implementation Project
                                                                                                                                                                                                                                                                                                                                                                                                                              area was held on March 17, 2023.



                                                                                                                                                                                                                                                                                                                                                                                          Task Force, conducted the session
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 duction of business intelli
                                                                                                                                                                                                                                                                                                                                                                                                                              Team from HBL including Mr. Usman





                                                                                                                                                                                                                                                                                                                                                                                                                              Ali Khan, Head CFT, and Mr. Jawad
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 tools, significance  of  BI
                                                                                                                                                                                                                                                                                                                                                                                          and discussed TMS as the first line

                                                                                                                                                                                                                                                                                                                                                                                          of defense against Anti Money

                                                                                                                                                                                                                                                                                                                                                                                                                                                                 banking and financial indust
                                                                                                                                                                                                                                                                                                                                                                                                                              Ahmed Khan, Manager CFT and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 future outlook of data scie
                                                                                                                                                                                                                                                                                                                                                                                                                              Analytics delivered the program.
                                                                                                                                                                                                                                                                                                                                                                                          Laundering and Countering Finan-
                                                                                                                                                                                                                                                                                                                                                                                          cial Terrorism, its built-in capabili-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 its applications in banking
                                                                                                                                                                                                                                                                                                                                                                                                                              The speakers discussed the key
                                                                                                                                                                                                                                                                                                                                                                                          ties to identify and report suspi-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Mr. Shan Hasan, Head Busine
                                                                                                                                                                                                                                                                                                                                                                                                                              concepts of TBML, its typologies,
                                                                                                                                                                                                                                                                                                                                                                                                                              red flags and counter-measures.
                                                                                                                                                                                                                                                                                                                                                                                          cious transactions and need the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Intelligence,  UBL delivere
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 session  and imparted  conc
                                                                                                                                                                                                                                                                                                                                                                                          need  for  innovation  and  improve-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 business intelligence and t
                                                                                                                                                                                                                                                                                                                                                                                          ment in these systems to enhance
                                                                                                                                                                                                                                                                                                                                                                                                                              They further discussed techniques
                                                                                                                                                                                                                                                                                                                                                                                                                              for examining trade transactions
                                                                                                                                                                                                                                                                                                                                                                                          transaction monitoring and report-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 cases in bank operations. S
                                                                                                                                                                                                                                                                                                                                                                                          ing. He further discussed intuitive
                                                                                                                                                                                                                                                                                                                                                                                                                              data,  types  of  analytics applied for
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 participants from various c
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 cial banks and other financi
                                                                                                                                                                                                                                                                                                                                                                                                                              fraud and TBML detection, use cases
                                                                                                                                                                                                                                                                                                                                                                                          scenarios and strategies to reduce
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 institutions participated i
                                                                                                                                                                                                                                                                                                                                                                                                                              for over/under invoicing, multiple-in-
                                                                                                                                                                                                                                                                                                                                                                                          false positives, identification of
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 program.
                                                                                                                                                                                                                                                                                                                                                                                          relevant alerts and effective moni-
                                                                                                                                                                                                                                                                                                                                                                                                                              voicing, over/under-shipment by
                                                                                                                                                                                                                                                                                                                                                                                          toring of suspicious transactions,
                                                                                                                                                                                                                                                                                                                                                                                                                              importers &  exporters,  customer
                                                                                                                                                                                                                                                                                                                                                                                                                              risk profiling & screening measures
                                                                                                                                                                                                                                                                                                                                                                                          various issues faced in reporting
                                                                                                                                                                                                                                                                                                                                                                                                                              using data analytics. Thirty partici-
                                                                                                                                                                                                                                                                                                                                                                                          and analysis of suspicious transac-
                                                                                                                                                                                                                                                                                                                                                                                                                 effectively
                                                                                                                                                                                                                                                                                                                                                                                                                              pants  from various commercial
                                                                                                                                                                                                                                                                                                                                                                                                       Farman
                                                                                                                                                                                                                                                                                                                                                                                          tions.
                                                                                                                                                                                                                                                                                                                                                                                                  Mr.
                                                                                                                                                                                                                                                                                                                                                                                                                              banks and SBP BSC offices partici-
                                                                                                                                                                                                                                                                                                                                                                                          responded to  participants queries
                                                                                                                                                                                                                                                                                                                                                                                          on further improvement of TMS
                                                                                                                                                                                                                                                                                                                                                                                                                              pated in the program.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 guided practice. The teamwo
         NIBAF-Islamabad and attended by    Because of its focus on activity-based   Management Trainee Officers                                                                                            from the senior management of                       on specific requite of  the Bank  of   serving as Deputy Director (Analy-  area of regulatory compliance                                                                                           training, which is mandator
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 attended by all officers, is
         46 Branch Managers from different   learning techniques, NIBAF's PMP   Program                                                                                                                    PCICL were also invited to interact                 Punjab, sensitization session on the   sis) & goAML Expert in the Financial   in-line with the particular require-                                                                                honing the work style of in
         branches of Bank AL Habib located   is becoming popular with participants                                                                                                                         with the MTOs under scheduled                       topics was conducted on June 21,    Monitoring Unit (FMU). He is also a   ments of the respective company.
         in different regions of the country.   and HR executives of banks. Partici-  NIBAF has designed a one-month                                                                                       evening talks.                                      2023 by Mr. Shahid Iqbal, Subject   key member of Pakistan’s goAML                                                                                                                                through  effective  deploym
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 team environment in the tra
 SBP strongly advocates a continu-  quences of violating the rules can   Branch  Manager  Certification  pants learn through watching   training program for the newly                                      A closing ceremony was held on                      Specialist, NIBAF. Almost 50 partici-  reporting  and  is implementation  In this context, NIBAF organized                                                                                        where they are made to try
                                                                                                                                                                                                                                                                                                                                                               training
                                                                                                                                                                                                                                                                                                                                                customized
                                                                                                                                                                                                                                                                                                                                      three
                                                                                                                                                                                                                                                                                                                                 in
                                                                                                                                                                                                                                                                                                   taskforce
                                                                                                                                                                                                                                                               pants including many senior execu-
                                                                                                                                                                                                                                                                                                                       involved
 ous learning environment and   be significant.   Program (BMCP)   A shorter version of the BMCP was   after-class films in training rooms,   inducted employees Management                                  June  02,  2023  at  NIBAF  Islamabad               tives from BOP attended the         risk-based screening and analysis of   programs for M/S. Pakistan Curren-                                                                                     a common task to practice v
 instructs banks to implement a   customized for the branch managers   participating in competitive indoor   Trainee Officers (MTOs) of Pak China                                                                                                                                                                                                                                                                                                                 team building skills includ
 comprehensive training and devel-  The compliance trainings, however,   Ever increasing complexity of rules   of the Bank of Punjab. This program   activities and playing outdoor   Investment Company Limited (PCICL).   where, Managing Director NIBAF,    program and appreciated the         STRs and disseminating financial    cy Exchange and M/S. Rajgan                                                                                                munication  and coordinatin
                                                                                                                                                                                                           Mr. Riaz Nazarali Chunara, Director

                                                                                                                                                                                                                                                                                                                                      Exchange-B.  The programs for
                                                                                                                                                                                                                                                               expertise and skill of the trainer in
                                                                                                                                                                                                                                                                                                   intelligence to various law enforce-
 opment policy to enhance the   can often be quite daunting especially   that govern banking and digital   comprised of five days and also   games.  Among the indoor activities   This residential training program   L &D Syed Sajid Ali and Managing         the area.                           ment agencies.                     Pakistan  Currency  Exchange  were                                                                                         each other while working, d
 overall capacity of their employees.   for compliance officers who must   transformation led by innovation in   focused on technical and soft skill   are the box tower building exercises,   that commenced from May 02, 2023   Director, PCICL, Mr. Jiang Ketao also                                                                conducted in Karachi and Lahore,                                                                                           team’s mission and key mile
 In compliance to these instructions,   remain up-to-date on the regulatory   service delivery channels and intro-  development with the support of   rolling ball communication exercises   and concluded on June 01, 2023 is a   participated. Mr. Jiang Ketao start-                                                               while that for Rajgan Exchange was                  Data Visualization                  conducted this program on Janu-    establishing and prioritizi
 banks  have  formalized  their  train-  changes and also effectively com-  duction  of  hi-tech  core  banking   outbound exercises. The first iteration   and blindfold Jenga Tower games.   talent nourishing program that                                   Customized Programs                                                                                                        with Python                         ary 12, 2023. This program was an   goals etc.
 ing & development function and   municate them to the rest of the   solutions has fundamentally changed   of the certification was conducted   Outside activities include a paint-  offers young graduates a chance to   ed off by congratulating all the      for Exchange Companies              The trainer discussed various issues   held at NIBAF Islamabad. An experi-                                                 introductory course developed to
                                                                                                                                                                                                           young officers on their successful

                                                                                                                                                                                                                                                                                                                                      enced panel of trainers including

                                                                                                                                                                                                                                                                                                   faced by exchange companies in
 frequently collaborate  with NIBAF   organization. In view of the specific   the role of a bank branch. Customer   at NIBAF Lahore from June 05-09,   ball-based activity called "Art of War   realize their career aspirations, gain   completion  the  program  and                              identification, filing and reporting   Mr. Shahid Mubin-Joint Direc-                     Data  visualization  is  becoming  an   help new users understand python   Multiple iterations of
 for support in designing training   requirements of institutions and to   expectations  and  engagement  2023 with the participation  of  46   for Managers" in which three teams   exposure & experience to meet the   thanked NIBAF for conducting a        Awareness session with FMU on       of STRs, process steps for filing STRs   tor-EPD-SBP,  Mr.  Khalid  Mah-                essential skill in many industries   libraries for data visualization and to   designed training p
 programs  including  short  ensure the trainings meet the   landscape has also made the role of   branch  managers from Lahore   compete in a war-like situation using   future needs with skills and exper-  comprehensive capacity building                 STR Filing                          on goAML and a detailed discussion   mood-Joint Director-BSD-SBP  and                  and this is specially so for the finan-  equip them with tools to present   conducted at NIBAF-Kara
 programs as well as certificate   particular requirement of specific   the Branch Manager critical in   Region. The program was a blend of   paintball guns and equipment at   tise required for the company. This                                                                                                                                                                         cial sector where digital transfor-  data in an easy to understand     participants from SBP. NIBA
 program for different functional   compliance teams, NIBAF in coordi-  ensuring  significant  efforts  to  both technical and soft skills modules   carefully selected locations. Three   program precedes the in-house   program for MTOs. In the end, Man-   NIBAF has been regularly engaging   on documentation required from     Syed Hassan Raza-Ex Assistant                       mation and customer expectations    visualization with correct labels   designed this program in c
                                                                                                                                                                                                                                                                                                                                                            invited
                                                                                                                                                                                                                                                                                                                                                                     to
                                                                                                                                                                                                           aging Director NIBAF, Mr. Riaz
                                                                                                                                                                                                                                                                                                                                                     were
                                                                                                                                                                                                                                                                                                                                      Director-SBP
                                                                                                                                                                                                                                                                                                   walk in customers and expectations
 areas and hierarchies.   nation  with relevant stakeholders   maintain prominence and reputa-  including an outbound exercise.  iterations of the program, two in    training at PCICL and aims to build   Nazarali Chunara concluded the                     with the exchange companies to      of FIA vs FMU and SBP.  Participants   conduct these trainings. All the                are causing immense pressure to     with readable values for quick     tion with M/s Cube Consulti
 including SBP, FMU, NAB and FBR   tion in the market place and                 professional and soft skills to enable                                                                                     ceremony and lauded the batch for                   assess the skill gap of their employ-  from  various  exchange  companies   trainers have several years of experi-         innovate and revamp products/pro-   decision making. The program also   incorporating  various  fu
 Over the last six months, NIBAF   has developed a comprehensive   achieve profitable growth. This   the  incumbents  prepare  for                                                                          their commitment towards learn-                     ees and develop suitable training   participated in the session and the   ence in on-site examination of                   cesses while regulatory compliance   focused on the use of matplotlib to   exercises and engaging
 engaged with HBL, Bank AL Habib   body of knowledge on regulatory   expansion in the role and expecta-  challenges at workplace.                                                                                                                                                                                                                                                         has increased requirements for      create different charts and building   to reinforce the basic
 and the Bank of Punjab to develop   compliance that focuses on today’s   tion from Branch Managers neces-                                                                                                 ing and wished them to well for                     programs to support them in devel-  trainer discussed their queries and   exchange companies and their                     vigilance and control.              a basic understanding of Applica-  of the officers. All the exp
                                                                                                                                                                                                                                                                                                                                      off-site policy making and compli-
                                                                                                                                                                                                                                                                                                   issues in the area.
                                                                                                                                                                                                           their career aspirations.  The train-
                                                                                                                                                                                                                                                               oping required expertise in the area
 various  customized  programs  top risks for the banking industry.   sitate  a  comprehensive  and  The program has been designed to                                                                      ing ended with award of certificate                  of regulatory compliance particu-                                      ance monitoring. The training                                                           tion Programming Interface to use   games and debriefs include
 which were conducted at NIBAF   The developed content is delivered   well-structured capacity building   allow participants the opportunity                                                               of completion to the all MTOs by the                larly assessment of AML/CFT risks   Regulatory Compliance and          programs addressed specific needs                    Mastering the data visualization    Python libraries for assignments   training are built around c
 campuses as well as the respective   through  rich  discussions  with  program that balances the required   to interact with seasoned subject                                                             management of NIBAF.                                and   related   reporting.  After   AML/CFT                            and queries of  participants from                   tools enables professionals to derive   and various data-driven roles and   values of Trust, Team
 banks’ training academies under   seasoned experts and practitioners   technical skills with soft skills.  matter experts from central banks,                                                                                                                                                                                                                                            actionable insights from large and   practice session on calling multiple   Cross Functional Fluid
 the guidance of Mr. Shahid Iqbal,   in the field with frequent references       commercial   banks   and   other                                                                                           Awareness & Sensitization                           detailed  discussions  and  need    Exchange companies have shown      both the exchange companies. A                      complex datasets for support in risk   Python libraries to creating multiple   ing  Result  Orient


                                                                                                                                                                                                                                                                                                                                      total of 74 officials attended the
                                                                                                                                                                                                                                                               analysis  from different exchange
 Subject Specialist, NIBAF.  to industry best practices, real cases   In this backdrop, NIBAF in collaboration   institutions. The learning experi-                                                        Session - Policy for Financial                      companies, an online awareness      keen interest in resource develop-  trainings and were trained in the                  reporting & analytics, customer     plots. Almost 20 participants from   through Collaboration, Op
 of compliance failures and associated   with Bank AL Habib, designed the       ence covered different topics rang-                                                                                        Inclusion of Persons with                           session on ‘Filing of STRs with FMU’   ment and NIBAF has been coordi-  areas of Regulatory Compliance                     relationship management, fraud      SBP and Commercial Banks attended   Transparent Communication,
 Brief overview of the programs is as   liabilities faced by FIs as well as cases   Branch Manager Certification Program   ing from Pakistan economy, finan-                                                 Disabilities (PWDs)                                 was conducted on February 16,       nating with them to assess their   and AML-CFT.                                        analytics, audit analytics etc. In   the program appreciating the      ing others and growing thro
 below:  leading  to complex investigations   (BMCP)  to impart  the essential   cial sector overview, central bank-                                                                                                                                                                                                                                                                      order to support bankers, develop   content and expertise of the trainer.  feedback. These program
 and regulatory/criminal penalties.   business acumen and competencies          ing & monetary policy, financial                                                                                            Persons  with  Disabilities  generally              2023. The session was facilitated by   specific training requirements and                                                   data  visualization  skills  that range                                conducted by Mr. Uzair Ausa


                                                                                                                                                                                                                                                               Mr. Assad Farman Ali currently
                                                                                                                                                                                                                                                                                                   develop customized courses in the

 Compliance Staff Development   for customer-centric service delivery           statement analysis, credit  &  trade                                                                                       face   severe  limitations  while                                                                                                                                              from visualizing historical trends to   Team Building – Wining it together  a certified Trainer, Fa
 Program   NIBAF conducted three one-day   to effectively serve the evolving    operations, security documenta-                                                                                            accessing financial services due to                                                                                                                                             real-time analysis of complex trans-                                   erator & NLP Coach from the
 programs for 135 officers of HBL   customer needs through the branch            tion, aml and prudential regula-                                                                                                                                                                                                                                                                          actions and large volumes of data,   Fostering a teamwork culture has   of Leadership, British Cou
 Organizations have plenty of risks   team from January 24-26, 2023 at   network. BMCP aims to equip the   People Management Program   February-2023 and one in May-2023,   tions, corporate governance and   their  physical  constraints  and                                                                                                                                           NIBAF-Karachi developed a new       been a top priority at SBP to the   and American Board of Neur
 to manage making compliance   their training academy located in   participant with the tools to   (PMP)  have  been  conducted  in  NIBAF   control functions of banks.                                   perceived inability of handling                                                                                                                                                course on data visualization tech-  extent that it is embedded into the   guistics Programming and
                                                                                                                                                                                                                      banking
                                                                                                                                                                                                           different
                                                                                                                                                                                                                                transactions


 trainings an essential and worth-  Karachi. Panel of trainers from   optimize the bank’s service culture   Islamabad over the six months which                                                            properly and safely. SBP has high-                                                                                                                                             niques using the most popular       work culture as a “core organiza-  fied Human Resource Practiti
 while investment; but for heavily   NIBAF, FMU and covered a range of   and drive process improvements,   Managing people is one of the most   were attended by middle to senior   Beside the functional areas, soft   lighted a need to make banking                                                                                                                                    Python visualization tools. Ms. Farah   tional value”. NIBAF regularly offers   from the Universit
 regulated industries, benefits of a   important topics in the compliance   implement  management informa-  critical traits for managers as well as   management of Bank AL Habib   skills development trainings com-  easy and convenient for them                                                                                                                                        Mehboob,  CEO,  Valider (Pvt)  Ltd   team building  trainings to help   Canada. Mr. Uzair conducte
 well-designed compliance training   area including Anti-Money Laundering   tion systems with key performance   the differentiating factor between a   from across Pakistan.  prising of important organizational                                                                                                                                                                         who has extensive experience in     officers eliminate dysfunctionality   lent sessions with innova
 program  are  even  more  and Anti-Terrorism Act, Sanction   indicators to maximize branch   good and an average manager. The   skills including communication,                                           through supportive physical infra-                                                                                                                                             training professionals on Data      from disconnect, break down silos   ties to help participants




                                                                                                                                                                                                           structure, accessible products and
 pronounced as the potential conse-  Compliance and SBP regulations.  productivity, and grow and retain   PMP has been designed to enlight-  public speaking, team building and                            services, assistive technologies, and                                                                                                                                          visualization, Python, Artificial Intel-  within the team and promote   with each other in challeng
 frontline staff for a competitive and   en participants on leadership styles,      sensitization to workplace harass-                                                                                     supportive  staff  interactions.  In                                                                                                                                           ligence and Dashboard creation      collaborative  working  through    office   scenarios  to   bui
 sustainable advantage.  build people management practic-                       ment sessions were also included in                                                                                                                                                                                                                                                                                                                                              close-knitted  team  that
         es to enable managers productively                                     the training program. Key speakers                                                                                         view of the provincial and federal                                                                                                                                                                                                                    maximum productivity and a
 Besides the presentations and   interact and lead  the  teams  to                                                                                                                                         laws which prescribe a minimum                                                                                                                                                                                                                        work environment for all, w
                                                                                                                                                                                                           percentage

                                                                                                                                                                                                                                         be
                                                                                                                                                                                                                        of
                                                                                                                                                                                                                            PWDs
                                                                                                                                                                                                                                     to


 discussions with industry experts,   achieve the desired performance                                                                                                                                      employed in institutions, SBP has                                                                                                                                                                                                                     sensitizing participants to
 the program also features outbound   benchmarks, and to enable current                                                                                                                                    issued a framework to make finan-                                                                                                                                                                                                                      being conscious about the i
 team building activities to help   and aspiring leaders improve work-                                                                                                                                     cial services accessible to PWDs                                                                                                                                                                                                                      tions of their attitude and
 participants apply their strategic   place communication to build trusting                                                                                                                                                                                                                                                                                                                                                                                      at the workplace.
 planning skills as part of a team. The   relationships  with  the  fellow                                                                                                                                 and is actively involved in monitor-

                                                                                                                                                                                                           ing its proper implementation in

 training program also includes daily   colleagues. Activity-based demon-                                                                                                                                  financial institutions.                                                                                                                                                                                                                                Mid-Career Management
 quizzes and  previous-day  group   strations  and  practical  tools  are                                                                                                                                                                                                                                                                                                                                                                                        Development Program
 synopsis by the participants and a   applied to practice skills including                                                                                                                                 As   these  financial  institutions                                                                                                                                                                                                                    (MMDP) – Batch 2
 comprehensive one-hour exam. At   communication, building trusting
 the end group presentations were   relationships, receiving and giving                                                                                                                                    develop and implement policies to                                                                                                                                                                                                                     The  second batch  of MMDP
                                                                                                                                                                                                           demonstrate their strong commit-

 also delivered by participants on   constructive feedback and solving                                                                                                                                     ment to the inclusion of PWDs as                                                                                                                                                                                                                      conducted from January 23 t
 the last day and adjudicated by an   complex problems. The program                                                                                                                                        customers and employees, capacity                                                                                                                                                                                                                     February 9, 2023 by NIBAF f
 expert panel.  also includes outbound training                                                                                                                                                                                                                                                                                                                                                                                                                  officers who are eligible fo
         components to enhance leadership                                                                                                                                                                  building is required across all levels                                                                                                                                                                                                                tion in the next higher gra
 This two-week residential program was   and team performance through                                                                                                                                      of  the  organization.  Hence,  NIBAF                                                                                                                                                                                                                 program has been designed i

                                                                                                                                                                                                           has been offering trainings in this

 conducted from March 6-18, 2023 at   experiential  learning,  outdoor                                                                                                                                                                                                                                                                                                                                                                                           order to provide overview o
         adventures and group activities.                                                                                                                                                                  sensitive areas for the industry and
             26                                                      Training Matters  |  January-June 2023
 Workplace Ethics                                                               stages of RBS framework. Ms. Lay                    Business Writing and                focuses on recognizing and under-  2023. The training was conducted                    Risk Management                     model  under COSO  framework       initiatives taken by SBP to promote                 Khurram Aleem Khan from  M/s.       SBP BSC against fraudulent activi-  program focused on promoti
                                                                                Geok Yeo is an expert on digital                    Reporting Skills                    standing the need for change and   by M/s. NDCTech who is an award-                                                        which has been adopted by SBP      Environmental & Social Risk Man-                    Schuitema conducted the sessions    ties and to enable them to effective-  healthy eating habits.
 Public perception  is grounded in                                              banking supervision, and technolo-                                                      raising awareness on the challenges   winning partner of Temenos, work-                The “Risk culture” has come to be   and SBP BSC as per the Board       agement. Almost 26 officers from                     and discussed concepts of gender    ly  protect   their   operations,  guided participants on nutr
 the  way  an  organization  operates                                           gy expert. She has accumulated 20                   Effective communication is inevita-  with the status quo to contain    ing with 100+ banks  globally, and                  embodied as an important element    approved ERM framework and         SBP and commercial banks attend-                    sensitivity, unconscious gender bias   safeguard customer assets, and   cused practices and sustai
 and deals with its internal and                                                years of experience in regulatory                   ble in all walks of life with clear and   employee  discomfort  and  resis-  offering innovative solutions to              of  contemporary    organizations   experiences regarding the ERM      ed the training.                                    and discrimination to improve the   maintain trust in  the financial    diets necessary for both me
 external stakeholders making it                                                compliance in banking, payment                      concise writing ability an important   tance to change.                strengthen their banking  capabili-                 from varied areas acknowledging it   implementation  journey  at SBP                                                       organizational performance and      system. The training sessions were   physical well-being. Part
 imperative for organizations that                                              systems, and financial advisory                      asset in business communication; a                                     ties for the last twenty-two years.                 as as an object of focus, discussion   and SBP BSC. This training was   Gender Sensitization                               culture, sources of biases, fears and   facilitated by Mr. Asif Mumtaz, Addi-  assessed  their  cu
 carry national significance to model                                            areas, with 15 years based on her                   well-written note can lead to       The program was conducted on       The core topics covered during the                  and in spirit implementation. As    attended by 31 officials from SBP                                                       biases towards the opposite gender   tional  Director-IAD,  SBP  BSC.  routines and habits, and un
 ethical  behavior  in all  its  dealings.                                      various roles in MAS. The first two                  informed decision while ambigu-     March 6, 2023 at NIBAF-Karachi for   training included Core-Financial Account-         central banks have particular func-  BSC.                              SBP is fully cognizant of the impor-                and its root causes, processes in the   During the training program, Mr.   trainer's  supervision,
 Un-reprimanded unethical behav-                                                days of the session were dedicated                  ous or unclear communication can    the participants of SBP BSC by Mr.   ing Implementation, Accounting                    tions that set their risk manage-                                      tance of developing and sustaining                  workplace   where   gender  bias    Asif  provided    comprehensive    diet plans and formulated g
 ior can destroy the moral fabric of                                            to discussions on the key challeng-                 confuse, misinform and mislead the   Javaid  Ahmed  Bhatti, Director,   setup of Securities application and                ment systems apart from other       Green Banking                      an    egalitarian  organizational                   occurs, national and international   insights into the various elements   self-improvement. The pr
 an organization, leading to lower                                              es faced during the  transition  to a               management’s decision and also      Currency  Management     Depart-   Core-Financial Reporting Imple-                     organizations, NIBAF-Karachi devel-                                    culture free from stereotypes and                   data on representation of women in   of fraud, characteristics of fraud-  also delved into enhanci
 productivity, diminished employee                                              risk-based supervisory approach.                    damage the organizational repute.   ment  and attended  by  18  officers   mentation. Mr. Mohsin Raza and Mr.               oped a training exclusively for SBP   SBP issued the Green Banking     any form of discrimination which                    corporate  sector  and  leadership   sters, the fraud triangle concept,   quality and establishing
 loyalty and comprised reputation                                               The RBS project team presented                      SBP, being a regulatory body, has a   from different offices of SBP BSC.   Abdul  Samad  from  NDCTech have                 BSC officers that focused on core    Guidelines to acknowledge respon-  may hamper employee success and                     positions, significance of gender    and   engaged    participants  in  sleep habits, effective met
 for an organization.                                                           the key areas where challenges                      distinct style of communication     This  workshop    comprised   of   covered these topics using different                areas of operations and key risks in   sibility of the financial sector and   productivity  in the workplace. In            balance in the society and work-    discussions around different fraud   improve their sleeping pa
                                                                                were  encountered and  how  they                    both within the organization and its   pre-reading materials, personality   use cases and responded the queries            the BSC operations. Since today’s   guide the institutions in supporting   this endeavor, various sensitization            place, and exploring practical steps   related scenarios. The training   the importance of quality
 Hence, NIBAF, through its trainings                                            were addressed. TC experts shared                   external stakeholders. Therefore, in   assessments, individual and group   of participants during the sessions.            dynamic   business  environment     policy initiatives for transforming a   trainings are organized for employ-            to reduce gender bias . The trainers   sessions were conducted on May 15   overall well-being.
 continues to reinforce and uphold                                              their views, and participants asked                 order  to maintain standardization   exercises for learning and relearn-  Overall 20 participants have attended            requires  that  concepts  and  skills   country’s economy towards a low   ees to instill behavioral traits that            discussed  the   importance   of    & 22, 2023 at NIBAF-Karachi with
 the  minimum  standard  that                                                   questions for clarity  on key issues.               across  the   organization,  the    ing  of  the  art  of  Change  in the   the training from Finance, IT,                 continue to be updated, this course   carbon and climate resilient econo-  support development of an empa-                 gender sensitivity trainings as an   participation of 36 officers.      The third and final part of
 employees must observe to govern   Central Bank Digital Currency (CBDC)   Risk Based Supervision – 7th   Movenpick Hotel in Karachi. The   Additionally, the TC experts shared   uniform communication style is   personal and professional lives. In   Treasury Operations, International   has been developed to help partici-  my. Green Banking envisions incul-  thetic  and  frictionless  work  effective deterrent against sexual                       program  emphasized on part
 themselves within the workplace.   and Open Banking and many other   Capacity Building Session   week-long session was conducted   their opinions on some output docu-  being followed by SBP and its   this context, participants were   Markets & Investments, Internal   pants’ brush-up their risk manage-  cation of environmental conscious-  environment.                         harassment as it helps participants   Employee Wellness                pants' physical health incl
 One-day training on Workplace   topics. The training also encom-  by TC experts, including Mr. Anatol   ments including on-site assessment   subsidiaries. With a view to equip   asked to complete online IPIP-120   Audit  &  Compliance  and  other        ment skills to help them navigate   ness as part of organizational                                                         understand the grey areas of work-                                     bodyweight     exercises,
 Ethics was conducted by Mr. Sohail   passed discussion on global develop-  SBP implemented the "Risk Based   Monid– Program Director, Mr. Chris   reports, off-site monitoring reports,   and make  the SBP  BSC  officers   Personality Test developed by Lewis   relevant departments of SBP.   the evolving work environment and   culture and reorientation of bank-  The Gender Sensitization Training   place interaction which can be   NIBAF-KHI  organized  a  one-day   posture, e
 Muhammad Ali, external trainer on   ments in digital payments especially   Supervision Framework" as part of   Cardoza – Program Leader, and Ms.   risk  assessment  documents, and   aware of the prescribed formats   Goldberg which was followed by        work towards meeting business       ing products/services  and opera-  Program at SBP has been designed                    misconstrued as intentional and     newly   designed   program   on    workstations, and ergonomic
 February 2, 2023. Mr. Ali shared with   in the areas of Fintech Facilitation   its Strategic Plan. To actualize relat-  Lay Geok Yeo- Program Leader. Mr.   knowledge of  business. The third   and communication style, various   discussion of individual results. In   T24 – BANKING  objectives without compromising   tions  to  reduce environmental   in coordination with M/s Schuitema   inappropriate behavior  by the   Employee Wellness for the partici-  tices for office and
 participants the importance of   EMIs,  Inward  Remittances,  CBDC   ed goals in the area, NIBAF and the   Fazal Mahmood,  Director-BSD-2,   and fourth day were focused on the   iterations of the two  days training   addition to this Mr. Bhatti also     risk related protocols.             impact of banks and the            in a format that encourages partici-                opposite gender and inaccurate      pants of SBP. The primary objective   ments. The trainer demon
 organization’s culture assessment,   and Open Banking and legal nature   Toronto Center (TC) signed a Memo-  inaugurated  the  session  and  supervision of digital banks, and Ms.   program on “Business Writing &   discussed in detail the change   A one-day specialized training on                                             pants to voice their concerns in a                  perceptions of  gender  insensitivity   of the program was to equip partici-  key  physical  exerc
 Tao of attitude and behavior, differ-  of EMIs worldwide. The training   randum of Understanding for a   welcomed the experts from TC and   Lay Geok Yeo led the sessions.   Reporting Skills” were conducted at   management process, roles of   “T24 Banking” was conducted for                                                    relaxed   and    non-judgmental                     and instances that are concerns of   pants with the knowledge and tools   cardio fitness, flexibilit
 ence between compliance based   ended  with  a  discussion  of  Long Term Country Engagement   all the participants. He also thanked   Discussions included regulations,   NIBAF-Karachi  by  Mr.  Javaid  different  stakeholders  and  SBP BSC officers on March 17, 2023                                                           environment and to have an open                     power   dynamics    rather  than    necessary  to   make   informed    cular endurance. Moreover,
 and ethic based approaches, work-  challenges faced in DFS area and a   Program to  develop and imple-  NIBAF for their support throughout   licensing, authorization, supervi-  Ahmed,  Ex-Joint  Director-SBP. He   challenges faced by any organiza-  at NIBAF-Karachi. The program was                                           discussion on their grievances to                   gender. The trainers also discussed   wellness choices aligned with their   pants gained hands-on
 place ethics practices adopted by   promising note on the future road-  ment the Risk Based Supervision   the seven sessions, considering this   sion, and policy issues for digital   delivered a comprehensive session   tion while implementing change.   conducted by Mr. Zeeshan Zafar,                                         develop and support an inclusive                    what workplace diversity entails    long-term   fitness  goals.  The    with desk stretches that th
 world  renowned  organizations,  map. This one-day program was   (RBS)  framework  which  included   as a crucial part of SBP’s strategic   banks. To develop a  clear under-  highlighting the challenges for   He further briefed the participants   Deputy Chief Manager, SBP BSC                                                 culture in the organization. This                   and how to identify and rectify their   program emphasized the impor-  easily incorporate into the
 ethical decision making, ethical   attended by participants from SBP,   seven capacity building sessions led   initiative. Mr. Anatol Monid, the TC   standing of the concepts, the TC   effective communication, develop-  about the business environment of   Islamabad and Syed Aamir, Deputy                                     program has been designed with                      own biases through filters to ensure   tance of regular exercise, taking   routines to stay focused
 principles, limitations and reviving   SBP BSC and Commercial Banks.  by  TC for  the  SBP officials.  From   Program Leader,  has extensive   experts shared different case stud-  ing strategy for purposeful business   SBPBSC and change management   Director, Strategic & Corporate                                             innovative activities that support                  an environment of inclusion and     proper nutrition, and effective strat-  getic at work. Towards
 work ethics etc. The program was   2018 to 2021, six sessions were   experience in conducting supervi-  ies, which greatly helped the partic-  writing and basic rules to keep in   strategy  adopted  by  SBPBSC.  Affairs Department, SBP BSC. Since                                                                               result oriented discussions under                   diversity.  Officers from SBP, PSPC   egies  for  enhancing   mental    the program, each participa
 attended by 15 participants from   conducted by TC to facilitate a   sion and regulation across  many   ipants achieve conceptual clarity.  mind while writing professionally.   Another iteration of this program   T24 is widely used as a core banking                                                                            the guidance of professional corpo-                 and commercial banks participated   well-being. The first iteration of the   formulated an individu
 SBP and SBPBSC.  smooth transition from  a compli-  regulated sectors. Mr. Chris Cardoza                                           He also covered the types of com-   was conducted on March 20, 2023    application across SBP BSC, the                                                                                            rate   trainers.  Two  important                    in the program appreciating the     program took place on May 26, 2023   Plan and established pers
         ance-based  supervisory approach   has been involved with SBP since    On the concluding day, Dr. Inayat                   munication used within SBP and its   at  NIBAF-Karachi and  attended by   session  was  conducted  in  order  to                                                                                  aspects of the program are a focus                  program content and the trainers    with Mr. Tanzeel Raza, a corporate   to bring about positive c
 Understanding Building Blocks of   to a risk-based approach. The RBS   the initial stages of the develop-  Hussain (DG-Banking & FMRM) and   subsidiaries including the official   24 participants (OG-1 to OG-4).   provide awareness regarding T24                                                                                  group session in which both the                     and further suggested to conduct    trainer and fitness expert, as the   their daily routines based
 Digital Financial Services(DFS)   framework was successfully rolled   ment of the RBS framework. He has   Mr.  Arshad  Mehmood  Bhatti  noting, letter, D.O. letter, U.O. Notes,                          Banking Application and its various                                                                                        genders are divided and encour-                     these sessions across all levels of   facilitator  and  was  attended  by  27   learning gained fr
         out on July 01, 2021 by SBP.       over 28 years of experience as a    (ED-BPRG) also joined the session,                  email, interoffice memorandum,       T24 – FINANCE MODULES              modules  like  Banking,  National                                                                                          aged to voice their concerns                        the organization.                   officers from SBP. The initial part of   NIBAF conducted three
 As financial institutions observe           banking supervisor with the Office   during which key takeaways from                     minutes of the meeting, etc. Prac-                                     Prize   Bond,   National  Saving                                                                                           towards the opposite gender and a                                                       the program was focused on         of the program over the per
 remarkable  growth  and  wide  To address challenges and issues   of the Superintendent of Financial   the session, overall progress of the   tice session for drafting the differ-  NIBAF has successfully conducted a   Schemes and other relevant areas.                                                                          role-play based ‘Theatre of Intent                  Fraud Risk Assessment               mental health, covering different
 acceptance from customers, NIBAF   encountered during and after the   Institutions (OSFI)  Canada and   framework and future action plans   ent forms of written communica-  new training program on T-24   Various issues faced by end users                                                                                        (TOI)’ exercise in which the partici-                                                   types of stress and exploring      The first iteration of welln
 has been offering courses to build   transition, the seventh and last   played an instrumental role in guid-  were discussed. Concluding the   tion was also held in the IT Lab   Finance Modules comprising almost   were also discussed and practical       The session was conducted on April   economy and the issued guidelines   pants  perform  against  a  given                 In the financial sector, fraud risk   healthy  and effective stress man-  took place in May, 2023 w
 capacity of digital transformation   capacity-building session was held   ing the project team during the   session,  the  ED-BPRG  and  under the guidance of the trainer.  six and a half training days delivered   system solutions were shared with       4, 2023 by Mr. Mudassir Ahmed,      are the first step of the series of SBP   script  to  understand  the  perspec-         assessment plays a critical role due   agement  techniques  and  practice   received high praise a
 teams working in these institutions.    from  February  6-10, 2023,  at  the   development  and implementation   DG-Banking  &  FMRM  thanked  the                     in two phases from March 13-22,    participants.                                       SJD, Accounts (HOK). Mr. Ahmed is   interventions for a sustainable    tives of different roles. Such activi-              to the ever-evolving threats and    of mindfulness as a relaxation tech-  from the participants wi
 This program has been designed as                                              distinguished TC experts for shar-                  Change Management                                                                                                          a certified CISA and CIA profession-  economic environment in the       ties help employees examine  their                  reputational risks associated with   nique. The second part of the     reference to the depth of k
 an introductory course to enable                                               ing their knowledge and guidance.                                                                                                                                              al with 20 years of experience in the   banking sector.                personal   attitudes,  beliefs  in                  fraudulent   activities.  Financial
 users the spectrum of Digital Finan-                                           They   acknowledged    significant                   “Change”, adaptive or transforma-                                                                                          fields of Enterprise Risk Manage-                                       respect of the social construct of                  institutions must proactively identi-
 cial Services and SBP initiatives in                                           progress in the area of Risk-Based                  tional,  is a  normal  and  permanent                                                                                      ment, Internal Audit, Business      In order to highlight the impor-   gender and enable them to differ-                   fy, evaluate, and mitigate these
 this regard. Mr. Rehman Pervez,                                                Supervision at SBP and stated that                  element of an evolving  organiza-                                                                                          Continuity Planning, and Enterprise   tance of climate change and      entiate  valid  and   stereotyped                   fraud risks through regular and
 Deputy Director, Payment Systems                                               efforts will continue towards further               tion. And since SBP is part of a                                                                                           Risk related consultancy assign-    environmental degradation and its   assumptions related to gender. The                 comprehensive fraud risk assess-
 Policy & Oversight Department,                                                 refinement of the framework. The                     dynamic financial sector,  cultural                                                                                         ments and also has extensive train-  impact on the stability of the finan-  training  further  enables  the                 ments. To address this critical need,
 SBP with an extensive experience in                                            DG-Banking &  FMRM highlighted                      preparation and conditioning of                                                                                            ing experience in the said areas.   cial system, NIBAF-Karachi orga-   employees recognize gender roles,                   two iterations of a one-day training
 Digital Finance held a very interac-                                           that in the changing dynamics of                    employees’ mindset for organic                                                                                             During the training, participants   nized a one-day online training on   privileges and discrimination within              program  were organized for SBP
 tive session on February 23, 2023.                                             supervision, SBP should also be                     acceptance of all incoming chang-                                                                                          were briefed about the concepts of   Green Banking for SBP officials and   genders, rethink their interactions              BSC officers, with the primary
 He started the discussion with the                                             cognizant of emerging risks such as                 es, are crucial for frictionless evolu-                                                                                    risk, defining risk from a central   commercial bankers. Mr. Zarak      from a gender lens and decon-                       objective of raising awareness
 evolution of payments systems and                                              cyber security and climate change.                  tion  within  the   organization.                                                                                          banking perspective, risk-related   Khan, Assistant Director, SH&SFD   struct gender stereotypes to build a                about the process of identifying,
 further shared details regarding the                                           At the end, the DG-Banking &                        Hence, the change management                                                                                               misconceptions,      risks-related  conducted the session on April 13,   gender sensitive and inclusive work               evaluating, and mitigating poten-
 building blocks in DFS, Pakistan’s                                             FMRM presented souvenirs to the                     training is regularly conducted at                                                                                         linkages  and   trade-offs  with    2023  focusing  on   the  nexus    environment.                                        tial risks. The training program also
 DFS journey from BCO to RAAST in                                               TC experts and thanked them for                     SBP  to help  employees smoothly                                                                                           business objectives and risk mea-   between climate change risk and                                                        aimed to equip participants with
 2020,  regulatory  interventions                                               imparting training and providing                    adapt to transition in the organiza-                                                                                       surement and quantification tech-    financial risk, international practic-  NIBAF-Karachi  conducted  two                   the necessary knowledge and skills
 leading up to the EMI Regulatory                                               guidance to SBP’s officials in bring-                tion be it in terms of the organiza-                                                                                       niques. and. The trainer further    es and implementation challenges   iterations of the program over  the                 to effectively combat fraud and
 Framework, innovations such as                                                 ing change of supervisory regime.                   tion goals or processes. The training                                                                                      explained the three lines of defense   in the area and overview of other   period. Ms. Afia Mansoor and Mr.                 enhance the overall resilience of
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