Page 30 - NIBAF-Training Matters January

Page 30 - NIBAF-Training Matters January - June 2023

P. 30

Decisions using Data Analytics
Financial Crimes in Bank
streamlining data and knowledge
Branches & Webinar on CFT
management in branches and
Analytics
Data analytics is enabling superior
of
data
application
practical
Anti-Money Laundering
in
organizations
science/analytics.
performance
Twenty-seven
Transaction Management
participants from the ﬁnancial
across all industries; the ﬁnancial
As ﬁnancial crime activities grow
in
sector which already houses a
industry
participated
more sophisticated and costly,
Systems Tuning
the
program.
ﬁnancial sector regulators are
tremendous amount of data holds
rigorous
compliance
imposing
Financial institutions around the
no exception when it comes to
Artiﬁcial Intelligence Tools for
globe are increasingly relying on
requirements with FIs increasingly
capitalizing on this trend which
automated technology to detect
Financial Analytics
shall persist. Banks must embed
being in the forefront of the ﬁght
against ﬁnancial crime. To deliver
unusual or suspicious activity.
analytics into their processes and
Artiﬁcial intelligence has been
workﬂows to identify trends and
on this responsibility, FIs must
Transaction Monitoring Systems
(TMS) use Artiﬁcial Intelligence to
transform their operations and
ﬁnding its way to a multitude of
gain insights into customer behav-
sift through transactions and iden-
adopt advanced solutions & tech-
ior, identify potential risks and to
industries including the ﬁnancial
tify any deviations from expected or
nologies to process the enormous
make better business decisions and
sector with its capabilities in terms
of increasing efﬁciency, optimizing
design effective strategies for all
amounts of data that is ﬂowing
usual trend. In order to deploy an
through their banking systems to
processes and ultimately improving
effective TMS, institutions must
areas of banking operations.
customer retention. Within the banking
preemptively
analyze
risks
implement a process of regular
reviews and re-tuning of the TMS to
improve agility of their crime
In order to support necessary data
& ﬁnance sector, most important
enhance detection of suspicious
prevention systems.
and ground-breaking use cases can
analyst capabilities in the banking
professionals, NIBAF-Islamabad orga-
be seen in regulatory compliance,
activity and to reduce the number
nized a webinar on Making Fact
of low value alerts. TMS combines
In order to support bankers,
Predictive Credit Risk Assessment
statistical analysis with the knowl-
their
reinvent
personalized banking, investment
Based Business Decisions using
and
processes
monitoring and modern analytics
edge of how money is laundered
Business Intelligence(BI) Tools for
banking & wealth management,
capitalize on the opportunities
Data Analytics on April 18, 2023.
the
Financial Industry
in
techniques
with some judgement to build
employed
triggered by advancements in data
trading, Fraud detection etc,
Almost 120 participants from the
science, an online program on
ﬁnancial industry participated in
process.
detection scenarios tailored to the
Given this transformative ability
institution's AML risk proﬁle; and
“Analytics for Risk Mitigation of
the program which focused on data
Business Intelligence Tools offer
Data Analytics for Trade Based
Financial Crimes in Bank Branches”
science, its methodologies, tools
the Transaction Tuning Systems
ﬁnancial institutions a deeper
that AI possesses for the ﬁnancial
Money Laundering (TBML)
understanding to optimize business
strive to optimize these rules and
and opportunities for their success-
was conducted on May 30, 2023
sector, an online program on Artiﬁ-
decisions and hence play a key role
scenarios to better identify suspi-
ful application in the business
while a webinar of “CFT Analytics”
cial Intelligence Tools for Financial
cious activity and to rationalize
TBML is one of the hardest areas to
Analytics was conducted on June
decision within the banking and
was conducted on June 8, 2023 by
in the strategic planning process.
Mr. Usman Ali Khan, Head CFT &
Within the ﬁnancial sector, there
ﬁnancial industry and its present
positive alerts and hence reduce
monitor for illicit activity given the
12, 2023 for ﬁnancial institutions by
and future prospects. Mr. Umair
Mr. Umair Arshad. Mr. Arshad has
workload of the team allowing
complexity and scale of the transac-
are many use cases for BI that can
and Governance for Sanctions
help ﬁnancial institutions manage
tions. However, the ever-growing
them to focus on meaningful alerts,
more than ﬁve years’ experience of
Listings, HBL. Mr. Khan is a
Arshad, a renowned data scientist
risk, leverage customer insights for
amount of data that the ﬁnancial
to improve program performance.
compliance
AML/CFT
working in data science applications,
specialist
who has delivered multiple data
improved marketing and customer
institutions possess can empower
with more than 16 years in function-
multiple data analytics projects and
analytics projects and specializes in
In view of the signiﬁcance of the
retention, gain visibility into their
with specializing on natural language
institutions to consistently and
natural language processing and
al areas of Compliance, AML/KY-
machine learning conducted the
C/CDD, Audit, Internal Controls &
business operations to improve oper-
topic for banks, NIBAF organized a
effectively detect criminality with
processing and machine learning.
two hours online session on in the
the help of analytical capabilities.
ational efﬁciencies and proﬁtability.
The training focused concepts of AI
session. Participants highly appreci-
Risk Management. Mr. Khan is
areas on February 13, 2023. Mr.
ated the content and delivery of the
tools, application and use cases in
effective trainer & facilitator who
ﬁnancial industry, ChatGPT and
In order to support ﬁnancial sector
Assad Farman Ali who is currently
interactive
In order to build capacity of bankers
a
trainer and suggested further data
conducted
very
other such resources with their
professionals, build the necessary
in the area, NIBAF-Islamabad conducted
science topics to enhance their
working as core member of FMU’s
session with in depth discussion on
a webinar on the topic on March 21,
understanding of application tech-
and
prospects.
and
Division
goAML
future
present
capability, an online session in the
Analysis
important concepts in ﬁnancial
area was held on March 17, 2023.
2023. The training focused on intro-
Reporting Implementation Project
crime and key parameters to exam-
Forty-six participants from various
niques from the perspective of the
Task Force, conducted the session
Team from HBL including Mr. Usman
duction of business intelligence
banking sector.
ine when analyzing the data. The
commercial banks and other ﬁnan-
and discussed TMS as the ﬁrst line
training further focused on KYC &
Ali Khan, Head CFT, and Mr. Jawad
cial institutions participated in the
tools, signiﬁcance of BI tools for
banking and ﬁnancial industry and
Sanctions Screening, Transaction
Ahmed Khan, Manager CFT and
of defense against Anti Money
program.
Analytics delivered the program.
future outlook of data science and
Laundering and Countering Finan-
cial Terrorism, its built-in capabili-
The speakers discussed the key
its applications in banking industry.
concepts of TBML, its typologies,
Mr. Shan Hasan, Head Business
ties to identify and report suspi-
Intelligence, UBL delivered the
cious transactions and need the
red ﬂags and counter-measures.
session and imparted concepts of
need for innovation and improve-
business intelligence and their use
ment in these systems to enhance
They further discussed techniques
transaction monitoring and report-
for examining trade transactions
cases in bank operations. Sixty-four
participants from various commer-
data, types of analytics applied for
ing. He further discussed intuitive
fraud and TBML detection, use cases
cial banks and other ﬁnancial
scenarios and strategies to reduce
institutions participated in the
false positives, identiﬁcation of
for over/under invoicing, multiple-in-
program.
relevant alerts and effective moni-
voicing, over/under-shipment by
toring of suspicious transactions,
importers & exporters, customer
various issues faced in reporting
risk proﬁling & screening measures
using data analytics. Thirty partici-
and analysis of suspicious transac-
Farman
tions.
Mr.
pants from various commercial
effectively
responded to participants queries
banks and SBP BSC ofﬁces partici-
pated in the program.
on further improvement of TMS
guided practice. The teamwork Making Fact Based Business Analytics for Risk Mitigation of to Monitoring, forensic data analytics,
NIBAF-Islamabad and attended by Because of its focus on activity-based Management Trainee Ofﬁcers from the senior management of on speciﬁc requite of the Bank of serving as Deputy Director (Analy- area of regulatory compliance training, which is mandatory to be JD, PSP&OD
attended by all ofﬁcers, is aimed at
46 Branch Managers from different learning techniques, NIBAF's PMP Program PCICL were also invited to interact Punjab, sensitization session on the sis) & goAML Expert in the Financial in-line with the particular require- honing the work style of individuals • Finance & Risk Management-
branches of Bank AL Habib located is becoming popular with participants with the MTOs under scheduled topics was conducted on June 21, Monitoring Unit (FMU). He is also a ments of the respective company. Understanding SBP Financial
in different regions of the country. and HR executives of banks. Partici- NIBAF has designed a one-month evening talks. 2023 by Mr. Shahid Iqbal, Subject key member of Pakistan’s goAML through effective deployment of a Statements conducted by Mr.
team environment in the training
SBP strongly advocates a continu- quences of violating the rules can Branch Manager Certiﬁcation pants learn through watching training program for the newly A closing ceremony was held on Specialist, NIBAF. Almost 50 partici- reporting and is implementation In this context, NIBAF organized where they are made to try to solve Muhammad Aamir, JD, FD
customized
in
three
involved
taskforce
training
pants including many senior execu-
ous learning environment and be signiﬁcant. Program (BMCP) A shorter version of the BMCP was after-class ﬁlms in training rooms, inducted employees Management June 02, 2023 at NIBAF Islamabad tives from BOP attended the risk-based screening and analysis of programs for M/S. Pakistan Curren- a common task to practice vital • Banking Supervision-Bank
instructs banks to implement a customized for the branch managers participating in competitive indoor Trainee Ofﬁcers (MTOs) of Pak China team building skills including, com-
comprehensive training and devel- The compliance trainings, however, Ever increasing complexity of rules of the Bank of Punjab. This program activities and playing outdoor Investment Company Limited (PCICL). where, Managing Director NIBAF, program and appreciated the STRs and disseminating ﬁnancial cy Exchange and M/S. Rajgan munication and coordinating with supervisory framework and
emerging issues conducted by
expertise and skill of the trainer in
Exchange-B. The programs for
intelligence to various law enforce-
Mr. Riaz Nazarali Chunara, Director
opment policy to enhance the can often be quite daunting especially that govern banking and digital comprised of ﬁve days and also games. Among the indoor activities This residential training program L &D Syed Sajid Ali and Managing the area. ment agencies. Pakistan Currency Exchange were each other while working, deﬁning Mr. Iftikhar Ahmed Tari, SJD,
overall capacity of their employees. for compliance ofﬁcers who must transformation led by innovation in focused on technical and soft skill are the box tower building exercises, that commenced from May 02, 2023 Director, PCICL, Mr. Jiang Ketao also conducted in Karachi and Lahore, team’s mission and key milestones, BSD-1
In compliance to these instructions, remain up-to-date on the regulatory service delivery channels and intro- development with the support of rolling ball communication exercises and concluded on June 01, 2023 is a participated. Mr. Jiang Ketao start- while that for Rajgan Exchange was Data Visualization conducted this program on Janu- establishing and prioritizing of
banks have formalized their train- changes and also effectively com- duction of hi-tech core banking outbound exercises. The ﬁrst iteration and blindfold Jenga Tower games. talent nourishing program that Customized Programs with Python ary 12, 2023. This program was an goals etc.
ing & development function and municate them to the rest of the solutions has fundamentally changed of the certiﬁcation was conducted Outside activities include a paint- offers young graduates a chance to ed off by congratulating all the for Exchange Companies The trainer discussed various issues held at NIBAF Islamabad. An experi- introductory course developed to • Systemic Risk Assessment and
young ofﬁcers on their successful
faced by exchange companies in
enced panel of trainers including
Macro-prudential policies

frequently collaborate with NIBAF organization. In view of the speciﬁc the role of a bank branch. Customer at NIBAF Lahore from June 05-09, ball-based activity called "Art of War realize their career aspirations, gain completion the program and identiﬁcation, ﬁling and reporting Mr. Shahid Mubin-Joint Direc- Data visualization is becoming an help new users understand python Multiple iterations of this newly conducted by Dr. Jameel
for support in designing training requirements of institutions and to expectations and engagement 2023 with the participation of 46 for Managers" in which three teams exposure & experience to meet the thanked NIBAF for conducting a Awareness session with FMU on of STRs, process steps for ﬁling STRs tor-EPD-SBP, Mr. Khalid Mah- essential skill in many industries libraries for data visualization and to designed training program were Ahmed,
programs including short ensure the trainings meet the landscape has also made the role of branch managers from Lahore compete in a war-like situation using future needs with skills and exper- comprehensive capacity building STR Filing on goAML and a detailed discussion mood-Joint Director-BSD-SBP and and this is specially so for the ﬁnan- equip them with tools to present conducted at NIBAF-Karachi for the Ahmed, JD,FSD
programs as well as certiﬁcate particular requirement of speciﬁc the Branch Manager critical in Region. The program was a blend of paintball guns and equipment at tise required for the company. This cial sector where digital transfor- data in an easy to understand participants from SBP. NIBAF has
program for different functional compliance teams, NIBAF in coordi- ensuring signiﬁcant efforts to both technical and soft skills modules carefully selected locations. Three program precedes the in-house program for MTOs. In the end, Man- NIBAF has been regularly engaging on documentation required from Syed Hassan Raza-Ex Assistant mation and customer expectations visualization with correct labels designed this program in coordina- • Human Reso
aging Director NIBAF, Mr. Riaz
to
invited
were
walk in customers and expectations
Director-SBP
areas and hierarchies. nation with relevant stakeholders maintain prominence and reputa- including an outbound exercise. iterations of the program, two in training at PCICL and aims to build Nazarali Chunara concluded the with the exchange companies to of FIA vs FMU and SBP. Participants conduct these trainings. All the are causing immense pressure to with readable values for quick tion with M/s Cube Consulting to HR Policies related to Care
including SBP, FMU, NAB and FBR tion in the market place and professional and soft skills to enable ceremony and lauded the batch for assess the skill gap of their employ- from various exchange companies trainers have several years of experi- innovate and revamp products/pro- decision making. The program also incorporating various fun-ﬁlled Progression and Code of
Over the last six months, NIBAF has developed a comprehensive achieve proﬁtable growth. This the incumbents prepare for their commitment towards learn- ees and develop suitable training participated in the session and the ence in on-site examination of cesses while regulatory compliance focused on the use of matplotlib to exercises and engaging discussions Conduct, conducted by
engaged with HBL, Bank AL Habib body of knowledge on regulatory expansion in the role and expecta- challenges at workplace. has increased requirements for create different charts and building to reinforce the basic value system
and the Bank of Punjab to develop compliance that focuses on today’s tion from Branch Managers neces- ing and wished them to well for programs to support them in devel- trainer discussed their queries and exchange companies and their vigilance and control. a basic understanding of Applica- of the ofﬁcers. All the experiences, Ms. Sahar Z. Babar, Director, HRD
off-site policy making and compli-
oping required expertise in the area
their career aspirations. The train-
issues in the area.
various customized programs top risks for the banking industry. sitate a comprehensive and The program has been designed to ing ended with award of certiﬁcate of regulatory compliance particu- ance monitoring. The training tion Programming Interface to use games and debriefs included in the functions of SBP and to develop the • Managerial / Leadership Skills-
which were conducted at NIBAF The developed content is delivered well-structured capacity building allow participants the opportunity of completion to the all MTOs by the larly assessment of AML/CFT risks Regulatory Compliance and programs addressed speciﬁc needs Mastering the data visualization Python libraries for assignments training are built around core SBP managerial and leadership skills of • Monetary Policy and Communication for
campuses as well as the respective through rich discussions with program that balances the required to interact with seasoned subject management of NIBAF. and related reporting. After AML/CFT and queries of participants from tools enables professionals to derive and various data-driven roles and values of Trust, Team Bonding, participants and is comprised of 14 Research-Monetary Policy and conducted by Mr. Asim Rashid,
banks’ training academies under seasoned experts and practitioners technical skills with soft skills. matter experts from central banks, actionable insights from large and practice session on calling multiple Cross Functional Fluidity, Becom-
the guidance of Mr. Shahid Iqbal, in the ﬁeld with frequent references commercial banks and other Awareness & Sensitization detailed discussions and need Exchange companies have shown both the exchange companies. A complex datasets for support in risk Python libraries to creating multiple ing Result Oriented, winning days training on central banking Research conducted by Dr. External Trainer
functions, people and leadership
analysis from different exchange
Waqas Ahmed, Additional
total of 74 ofﬁcials attended the
Subject Specialist, NIBAF. to industry best practices, real cases In this backdrop, NIBAF in collaboration institutions. The learning experi- Session - Policy for Financial companies, an online awareness keen interest in resource develop- trainings and were trained in the reporting & analytics, customer plots. Almost 20 participants from through Collaboration, Open & skills, and an exposure visit to Minis- Director, MPD For the participants, a tal
of compliance failures and associated with Bank AL Habib, designed the ence covered different topics rang- Inclusion of Persons with session on ‘Filing of STRs with FMU’ ment and NIBAF has been coordi- areas of Regulatory Compliance relationship management, fraud SBP and Commercial Banks attended Transparent Communication, help- try of Planning Commission. This arranged by NIBAF-Karachi on ‘’Role
Brief overview of the programs is as liabilities faced by FIs as well as cases Branch Manager Certiﬁcation Program ing from Pakistan economy, ﬁnan- Disabilities (PWDs) was conducted on February 16, nating with them to assess their and AML-CFT. analytics, audit analytics etc. In the program appreciating the ing others and growing through iteration was attended by 30 partic- • Financial Markets & Reserve of information and communication
below: leading to complex investigations (BMCP) to impart the essential cial sector overview, central bank- order to support bankers, develop content and expertise of the trainer. feedback. These programs were
and regulatory/criminal penalties. business acumen and competencies ing & monetary policy, ﬁnancial Persons with Disabilities generally 2023. The session was facilitated by speciﬁc training requirements and data visualization skills that range conducted by Mr. Uzair Ausaf who is ipants from SBP including those Management-The role of SBP in in Central Bank Policy’’ delivered by
who are currently on deputation
ensuring stability of interbank
Mr. Abid Qamar, Chief Spokesman.
Mr. Assad Farman Ali currently
develop customized courses in the
Compliance Staff Development for customer-centric service delivery statement analysis, credit & trade face severe limitations while from visualizing historical trends to Team Building – Wining it together a certiﬁed Trainer, Facilitator, Mod- with Depository Protection Corpo- ﬁnancial markets Foreign
Program NIBAF conducted three one-day to effectively serve the evolving operations, security documenta- accessing ﬁnancial services due to real-time analysis of complex trans- erator & NLP Coach from the School ration (DPC) and NIBAF. Exchange Markets conducted Upon completion of above listed
programs for 135 ofﬁcers of HBL customer needs through the branch tion, aml and prudential regula- actions and large volumes of data, Fostering a teamwork culture has of Leadership, British Council, FnF
Organizations have plenty of risks team from January 24-26, 2023 at network. BMCP aims to equip the People Management Program February-2023 and one in May-2023, tions, corporate governance and their physical constraints and NIBAF-Karachi developed a new been a top priority at SBP to the and American Board of Neurolin- by Mr. Baber Ali, SJD, DMMD sessions, the participants travelled
to manage making compliance their training academy located in participant with the tools to (PMP) have been conducted in NIBAF control functions of banks. perceived inability of handling course on data visualization tech- extent that it is embedded into the guistics Programming and a certi- The program was formally inaugu- • Reserve Management Function from Karachi to Islamabad for the
transactions
banking
different
rated on January 23, 2023 at NIBAF
second phase of the training which
trainings an essential and worth- Karachi. Panel of trainers from optimize the bank’s service culture Islamabad over the six months which properly and safely. SBP has high- niques using the most popular work culture as a “core organiza- ﬁed Human Resource Practitioner Karachi Campus. Mr. Riaz Nazarali and its Challenge conducted by included an exposure visit to Minis-
while investment; but for heavily NIBAF, FMU and covered a range of and drive process improvements, Managing people is one of the most were attended by middle to senior Beside the functional areas, soft lighted a need to make banking Python visualization tools. Ms. Farah tional value”. NIBAF regularly offers from the University of Concordia, Chunara, Managing Director-NIBAF Mr. Anser Sultan, SJD, IMID try of Planning, Development and
regulated industries, beneﬁts of a important topics in the compliance implement management informa- critical traits for managers as well as management of Bank AL Habib skills development trainings com- easy and convenient for them Mehboob, CEO, Valider (Pvt) Ltd team building trainings to help Canada. Mr. Uzair conducted excel- and Syed Sajid Ali, Director-L&D Special Initiatives, one session on
well-designed compliance training area including Anti-Money Laundering tion systems with key performance the differentiating factor between a from across Pakistan. prising of important organizational who has extensive experience in ofﬁcers eliminate dysfunctionality lent sessions with innovative activi-
program are even more and Anti-Terrorism Act, Sanction indicators to maximize branch good and an average manager. The skills including communication, through supportive physical infra- training professionals on Data from disconnect, break down silos ties to help participants connect formally welcomed the participants • Financial Inclusion-Development Dressing and Dining Etiquettes and
through an online zoom session
three day soft skills training cover-

Finance, Financial Inclusion in
structure, accessible products and
pronounced as the potential conse- Compliance and SBP regulations. productivity, and grow and retain PMP has been designed to enlight- public speaking, team building and services, assistive technologies, and visualization, Python, Artiﬁcial Intel- within the team and promote with each other in challenging and shared the salient features and Pakistan etc. conducted by Mr. ing Leadership, Agility, Collabora-
frontline staff for a competitive and en participants on leadership styles, sensitization to workplace harass- supportive staff interactions. In ligence and Dashboard creation collaborative working through ofﬁce scenarios to build a importance of the program. After Umair Ahmad, SJD, AC&FID tion and Achievement Orientation
sustainable advantage. build people management practic- ment sessions were also included in close-knitted team that ensure
es to enable managers productively the training program. Key speakers view of the provincial and federal maximum productivity and a good formal inauguration, the program through 2-Day class room and 1-Day
Besides the presentations and interact and lead the teams to laws which prescribe a minimum work environment for all, while also was started with a one-day session • Islamic Finance-Islamic Banking outbound activity at Khanpur Dam.
percentage
of
to
be
PWDs

conducted by Mr. Farid Khan,
on Decision Making and Analytical
discussions with industry experts, achieve the desired performance employed in institutions, SBP has sensitizing participants towards Thinking. The details of other SJD, IFDD On last day of the program, partici-
the program also features outbound benchmarks, and to enable current issued a framework to make ﬁnan- being conscious about the implica- sessions conducted during the pants in groups gave presentation
team building activities to help and aspiring leaders improve work- cial services accessible to PWDs tions of their attitude and behavior program are as follows: • Cyber Security - Challenges/ on the central bank case study to
participants apply their strategic place communication to build trusting at the workplace.
planning skills as part of a team. The relationships with the fellow and is actively involved in monitor- • Managerial / Leadership Skills- Threats of Cyber Security and the panel and evening talk on
personal development was held
Existing Controls in place at
ing its proper implementation in
training program also includes daily colleagues. Activity-based demon- ﬁnancial institutions. Mid-Career Management Decision Making and Analytical SBP against cyber-attacks with Mr. Zafar A. Osmani, an exter-
quizzes and previous-day group strations and practical tools are Development Program Thinking conducted by Ms. conducted by Syed Adnan nal HR and Banking expert. Certiﬁ-
synopsis by the participants and a applied to practice skills including As these ﬁnancial institutions (MMDP) – Batch 2 Shireen Naqvi, External Trainer Ahmed, SJD, OCISO cates were distributed by Mr. Riaz
comprehensive one-hour exam. At communication, building trusting
the end group presentations were relationships, receiving and giving develop and implement policies to The second batch of MMDP was • Banking Policy and Regulations- • Digital Financial Services Nazarali Chunara, MD-NIBAF in the
demonstrate their strong commit-
closing ceremony on February 9,
also delivered by participants on constructive feedback and solving ment to the inclusion of PWDs as conducted from January 23 to Banking Policy and Regulations -Recent Developments, Issues 2023. All participants recognized
the last day and adjudicated by an complex problems. The program customers and employees, capacity February 9, 2023 by NIBAF for OG-4 conducted by Mr. Attaullah and Challenges and Introduction and appreciated the endless efforts
expert panel. also includes outbound training ofﬁcers who are eligible for promo-
components to enhance leadership building is required across all levels tion in the next higher grade. This Memon, SJD, BPRD of new technologies and stability of NIBAF team on successfully
This two-week residential program was and team performance through of the organization. Hence, NIBAF program has been designed in • Exchange Policy conducted by of the payment system conducting the program both at
conducted by Mr. Sohail Javaad,
has been offering trainings in this
NIBAF Karachi and Islamabad Cam-
conducted from March 6-18, 2023 at experiential learning, outdoor order to provide overview of key
adventures and group activities. sensitive areas for the industry and Mr. Yasir Arafat, SJD, EPD ED, DFS and Mr. Ahmed Sumair, puses.
30 Training Matters | January-June 2023
Workplace Ethics stages of RBS framework. Ms. Lay Business Writing and focuses on recognizing and under- 2023. The training was conducted Risk Management model under COSO framework initiatives taken by SBP to promote Khurram Aleem Khan from M/s. SBP BSC against fraudulent activi- program focused on promoting and practical insights provided leaders in nurturing meaningfully Being a responsible institution, SBP
Geok Yeo is an expert on digital Reporting Skills standing the need for change and by M/s. NDCTech who is an award- which has been adopted by SBP Environmental & Social Risk Man- Schuitema conducted the sessions ties and to enable them to effective- healthy eating habits. Mr. Tanzeel during the program. Participants engaged teams at workplace. acknowledges and promotes
Public perception is grounded in banking supervision, and technolo- raising awareness on the challenges winning partner of Temenos, work- The “Risk culture” has come to be and SBP BSC as per the Board agement. Almost 26 ofﬁcers from and discussed concepts of gender ly protect their operations, guided participants on nutrition-fo- also recognized that the training During the training participants responsible citizenship and expects
the way an organization operates gy expert. She has accumulated 20 Effective communication is inevita- with the status quo to contain ing with 100+ banks globally, and embodied as an important element approved ERM framework and SBP and commercial banks attend- sensitivity, unconscious gender bias safeguard customer assets, and cused practices and sustainable equipped them with the necessary were engaged in group discussions, demonstration to
and deals with its internal and years of experience in regulatory ble in all walks of life with clear and employee discomfort and resis- offering innovative solutions to of contemporary organizations experiences regarding the ERM ed the training. and discrimination to improve the maintain trust in the ﬁnancial diets necessary for both mental and tools and techniques to adopt a activities, simulations, and role workforce.
external stakeholders making it compliance in banking, payment concise writing ability an important tance to change. strengthen their banking capabili- from varied areas acknowledging it implementation journey at SBP organizational performance and system. The training sessions were physical well-being. Participants healthy lifestyle. Based on the feed- plays to comprehend the signiﬁ-
imperative for organizations that systems, and ﬁnancial advisory asset in business communication; a ties for the last twenty-two years. as as an object of focus, discussion and SBP BSC. This training was Gender Sensitization culture, sources of biases, fears and facilitated by Mr. Asif Mumtaz, Addi- assessed their current dietary back, two additional iterations were cance of engaging teams to devel- Hence, as the tax ﬁling cycle is
carry national signiﬁcance to model areas, with 15 years based on her well-written note can lead to The program was conducted on The core topics covered during the and in spirit implementation. As attended by 31 ofﬁcials from SBP biases towards the opposite gender tional Director-IAD, SBP BSC. routines and habits, and under the also conducted in June, 2023 for op strategies to effectively meet approaching, an orientation session
ethical behavior in all its dealings. various roles in MAS. The ﬁrst two informed decision while ambigu- March 6, 2023 at NIBAF-Karachi for training included Core-Financial Account- central banks have particular func- BSC. SBP is fully cognizant of the impor- and its root causes, processes in the During the training program, Mr. trainer's supervision, created new almost 80 participants. organizational expectations. Two on Filing of Income Tax
Un-reprimanded unethical behav- days of the session were dedicated ous or unclear communication can the participants of SBP BSC by Mr. ing Implementation, Accounting tions that set their risk manage- tance of developing and sustaining workplace where gender bias Asif provided comprehensive diet plans and formulated goals for consecutive iterations of program organized by NIBAF-Karachi to
ior can destroy the moral fabric of to discussions on the key challeng- confuse, misinform and mislead the Javaid Ahmed Bhatti, Director, setup of Securities application and ment systems apart from other Green Banking an egalitarian organizational occurs, national and international insights into the various elements self-improvement. The program Training Drive on Employee were conducted in May-2023 at provide necessary guidance to new
an organization, leading to lower es faced during the transition to a management’s decision and also Currency Management Depart- Core-Financial Reporting Imple- organizations, NIBAF-Karachi devel- culture free from stereotypes and data on representation of women in of fraud, characteristics of fraud- also delved into enhancing sleep Engagement and Commitment NIBAF-Islamabad. A total of 35 and existing ﬁlers who are need
productivity, diminished employee risk-based supervisory approach. damage the organizational repute. ment and attended by 18 ofﬁcers mentation. Mr. Mohsin Raza and Mr. oped a training exclusively for SBP SBP issued the Green Banking any form of discrimination which corporate sector and leadership sters, the fraud triangle concept, quality and establishing healthy Including Communication Skills senior managers (OG-5 & OG-6) further guidance
loyalty and comprised reputation The RBS project team presented SBP, being a regulatory body, has a from different ofﬁces of SBP BSC. Abdul Samad from NDCTech have BSC ofﬁcers that focused on core Guidelines to acknowledge respon- may hamper employee success and positions, signiﬁcance of gender and engaged participants in sleep habits, effective methods to from different ﬁeld ofﬁces of SBP BSC of Income Tax Laws, proper ﬁling
for an organization. the key areas where challenges distinct style of communication This workshop comprised of covered these topics using different areas of operations and key risks in sibility of the ﬁnancial sector and productivity in the workplace. In balance in the society and work- discussions around different fraud improve their sleeping patterns and NIBAF-Karachi, in consultation with participated in the training drive. procedures and t
were encountered and how they both within the organization and its pre-reading materials, personality use cases and responded the queries the BSC operations. Since today’s guide the institutions in supporting this endeavor, various sensitization place, and exploring practical steps related scenarios. The training the importance of quality rest for Ms. Shireen Naqvi (Corporate Train- involved., Mr. Rajesh Kumar
Hence, NIBAF, through its trainings were addressed. TC experts shared external stakeholders. Therefore, in assessments, individual and group of participants during the sessions. dynamic business environment policy initiatives for transforming a trainings are organized for employ- to reduce gender bias . The trainers sessions were conducted on May 15 overall well-being. er) and HRMD-SBP BSC, developed Likewise, another training drive is Maheshwari
continues to reinforce and uphold their views, and participants asked order to maintain standardization exercises for learning and relearn- Overall 20 participants have attended requires that concepts and skills country’s economy towards a low ees to instill behavioral traits that discussed the importance of & 22, 2023 at NIBAF-Karachi with a comprehensive two-day training currently underway for middle nance, conducted a one-day online
the minimum standard that questions for clarity on key issues. across the organization, the ing of the art of Change in the the training from Finance, IT, continue to be updated, this course carbon and climate resilient econo- support development of an empa- gender sensitivity trainings as an participation of 36 ofﬁcers. The third and ﬁnal part of the program for the senior managers managers (OG-3 and OG-4 ofﬁcers session on June 8, 2023
employees must observe to govern Central Bank Digital Currency (CBDC) Risk Based Supervision – 7th Movenpick Hotel in Karachi. The Additionally, the TC experts shared uniform communication style is personal and professional lives. In Treasury Operations, International has been developed to help partici- my. Green Banking envisions incul- thetic and frictionless work effective deterrent against sexual program emphasized on partici- (OG-5 & OG-6)
themselves within the workplace. and Open Banking and many other Capacity Building Session week-long session was conducted their opinions on some output docu- being followed by SBP and its this context, participants were Markets & Investments, Internal pants’ brush-up their risk manage- cation of environmental conscious- environment. harassment as it helps participants Employee Wellness pants' physical health including central focus of the program
One-day training on Workplace topics. The training also encom- by TC experts, including Mr. Anatol ments including on-site assessment subsidiaries. With a view to equip asked to complete online IPIP-120 Audit & Compliance and other ment skills to help them navigate ness as part of organizational understand the grey areas of work- bodyweight exercises, body emphasize the importance of Mr. Hasnain Badami (M/s Ingeni- the importance and beneﬁts
Ethics was conducted by Mr. Sohail passed discussion on global develop- SBP implemented the "Risk Based Monid– Program Director, Mr. Chris reports, off-site monitoring reports, and make the SBP BSC ofﬁcers Personality Test developed by Lewis relevant departments of SBP. the evolving work environment and culture and reorientation of bank- The Gender Sensitization Training place interaction which can be NIBAF-KHI organized a one-day posture, e
Muhammad Ali, external trainer on ments in digital payments especially Supervision Framework" as part of Cardoza – Program Leader, and Ms. risk assessment documents, and aware of the prescribed formats Goldberg which was followed by work towards meeting business ing products/services and opera- Program at SBP has been designed misconstrued as intentional and newly designed program on workstations, and ergonomic prac- organizational levels with
February 2, 2023. Mr. Ali shared with in the areas of Fintech Facilitation its Strategic Plan. To actualize relat- Lay Geok Yeo- Program Leader. Mr. knowledge of business. The third and communication style, various discussion of individual results. In T24 – BANKING objectives without compromising tions to reduce environmental in coordination with M/s Schuitema inappropriate behavior by the Employee Wellness for the partici- tices for ofﬁce and
participants the importance of EMIs, Inward Remittances, CBDC ed goals in the area, NIBAF and the Fazal Mahmood, Director-BSD-2, and fourth day were focused on the iterations of the two days training addition to this Mr. Bhatti also risk related protocols. impact of banks and the in a format that encourages partici- opposite gender and inaccurate pants of SBP. The primary objective ments. The trainer demonstrated and experiences of senior man
organization’s culture assessment, and Open Banking and legal nature Toronto Center (TC) signed a Memo- inaugurated the session and supervision of digital banks, and Ms. program on “Business Writing & discussed in detail the change A one-day specialized training on pants to voice their concerns in a perceptions of gender insensitivity of the program was to equip partici- key physical exercises targeting ers given their inﬂuential impact on
Tao of attitude and behavior, differ- of EMIs worldwide. The training randum of Understanding for a welcomed the experts from TC and Lay Geok Yeo led the sessions. Reporting Skills” were conducted at management process, roles of “T24 Banking” was conducted for relaxed and non-judgmental and instances that are concerns of pants with the knowledge and tools cardio ﬁtness, ﬂexibility, and mus- the overall culture and engage- The iterations so far c
ence between compliance based ended with a discussion of Long Term Country Engagement all the participants. He also thanked Discussions included regulations, NIBAF-Karachi by Mr. Javaid different stakeholders and SBP BSC ofﬁcers on March 17, 2023 environment and to have an open power dynamics rather than necessary to make informed cular endurance. Moreover, partici- ment levels at workplace. have received special praise as they salari
and ethic based approaches, work- challenges faced in DFS area and a Program to develop and imple- NIBAF for their support throughout licensing, authorization, supervi- Ahmed, Ex-Joint Director-SBP. He challenges faced by any organiza- at NIBAF-Karachi. The program was discussion on their grievances to gender. The trainers also discussed wellness choices aligned with their pants gained hands-on experience covered a wide range of relevant conducte
place ethics practices adopted by promising note on the future road- ment the Risk Based Supervision the seven sessions, considering this sion, and policy issues for digital delivered a comprehensive session tion while implementing change. conducted by Mr. Zeeshan Zafar, develop and support an inclusive what workplace diversity entails long-term ﬁtness goals. The with desk stretches that they could During the program design phase, topics provid
world renowned organizations, map. This one-day program was (RBS) framework which included as a crucial part of SBP’s strategic banks. To develop a clear under- highlighting the challenges for He further briefed the participants Deputy Chief Manager, SBP BSC culture in the organization. This and how to identify and rectify their program emphasized the impor- easily incorporate into their daily the lead trainer Ms. Shireen Naqvi holistic und
ethical decision making, ethical attended by participants from SBP, seven capacity building sessions led initiative. Mr. Anatol Monid, the TC standing of the concepts, the TC effective communication, develop- about the business environment of Islamabad and Syed Aamir, Deputy program has been designed with own biases through ﬁlters to ensure tance of regular exercise, taking routines to stay focused and ener- conducted preliminary meetings ing em
principles, limitations and reviving SBP BSC and Commercial Banks. by TC for the SBP ofﬁcials. From Program Leader, has extensive experts shared different case stud- ing strategy for purposeful business SBPBSC and change management Director, Strategic & Corporate innovative activities that support an environment of inclusion and proper nutrition, and effective strat- getic at work. Towards the end of with the NIBAF and HRMD teams iterations ha
work ethics etc. The program was 2018 to 2021, six sessions were experience in conducting supervi- ies, which greatly helped the partic- writing and basic rules to keep in strategy adopted by SBPBSC. Affairs Department, SBP BSC. Since result oriented discussions under diversity. Ofﬁcers from SBP, PSPC egies for enhancing mental the program, each participant and also paid visits to different ﬁeld cover whole population of OG-3 and provided a c
attended by 15 participants from conducted by TC to facilitate a sion and regulation across many ipants achieve conceptual clarity. mind while writing professionally. Another iteration of this program T24 is widely used as a core banking the guidance of professional corpo- and commercial banks participated well-being. The ﬁrst iteration of the formulated an individual Wellness ofﬁces to assess the speciﬁc need OG-4 ofﬁcers and so far three iteratio
SBP and SBPBSC. smooth transition from a compli- regulated sectors. Mr. Chris Cardoza He also covered the types of com- was conducted on March 20, 2023 application across SBP BSC, the rate trainers. Two important in the program appreciating the program took place on May 26, 2023 Plan and established personal goals and key elements of employee have been successfully delivered in per the prescribed procedure.
ance-based supervisory approach has been involved with SBP since On the concluding day, Dr. Inayat munication used within SBP and its at NIBAF-Karachi and attended by session was conducted in order to aspects of the program are a focus program content and the trainers with Mr. Tanzeel Raza, a corporate to bring about positive changes in engagement to be incorporated May-2023 for almost 50 ofﬁcers.
Understanding Building Blocks of to a risk-based approach. The RBS the initial stages of the develop- Hussain (DG-Banking & FMRM) and subsidiaries including the ofﬁcial 24 participants (OG-1 to OG-4). provide awareness regarding T24 group session in which both the and further suggested to conduct trainer and ﬁtness expert, as the their daily routines based on the into the training program. As a Cyber Security Training
Digital Financial Services(DFS) framework was successfully rolled ment of the RBS framework. He has Mr. Arshad Mehmood Bhatti noting, letter, D.O. letter, U.O. Notes, Banking Application and its various genders are divided and encour- these sessions across all levels of facilitator and was attended by 27 learning gained from the program. result of this thorough exercise, the Filing of Income Tax Returns
out on July 01, 2021 by SBP. over 28 years of experience as a (ED-BPRG) also joined the session, email, interofﬁce memorandum, T24 – FINANCE MODULES modules like Banking, National aged to voice their concerns the organization. ofﬁcers from SBP. The initial part of NIBAF conducted three iterations program was meticulously crafted Cyber security training is an important
As ﬁnancial institutions observe banking supervisor with the Ofﬁce during which key takeaways from minutes of the meeting, etc. Prac- Prize Bond, National Saving towards the opposite gender and a the program was focused on of the program over the period. to emphasize the importance of Filing of Income Tax Returns may program that empowers individuals
remarkable growth and wide To address challenges and issues of the Superintendent of Financial the session, overall progress of the tice session for drafting the differ- NIBAF has successfully conducted a Schemes and other relevant areas. role-play based ‘Theatre of Intent Fraud Risk Assessment mental health, covering different vision and culture of SBP BSC, seem complex and cumbersome to and organizations to defend against
acceptance from customers, NIBAF encountered during and after the Institutions (OSFI) Canada and framework and future action plans ent forms of written communica- new training program on T-24 Various issues faced by end users (TOI)’ exercise in which the partici- types of stress and exploring The ﬁrst iteration of wellness program address people management many, but nonetheless is an obliga- cyber threats, safeguard critical
has been offering courses to build transition, the seventh and last played an instrumental role in guid- were discussed. Concluding the tion was also held in the IT Lab Finance Modules comprising almost were also discussed and practical The session was conducted on April economy and the issued guidelines pants perform against a given In the ﬁnancial sector, fraud risk healthy and effective stress man- took place in May, 2023 which challenges
capacity of digital transformation capacity-building session was held ing the project team during the session, the ED-BPRG and under the guidance of the trainer. six and a half training days delivered system solutions were shared with 4, 2023 by Mr. Mudassir Ahmed, are the ﬁrst step of the series of SBP script to understand the perspec- assessment plays a critical role due agement techniques and practice received high praise and appreciatio
teams working in these institutions. from February 6-10, 2023, at the development and implementation DG-Banking & FMRM thanked the in two phases from March 13-22, participants. SJD, Accounts (HOK). Mr. Ahmed is interventions for a sustainable tives of different roles. Such activi- to the ever-evolving threats and of mindfulness as a relaxation tech- from the participants with particular communication and constructive within the due date
This program has been designed as distinguished TC experts for shar- Change Management a certiﬁed CISA and CIA profession- economic environment in the ties help employees examine their reputational risks associated with nique. The second part of the reference to the depth of knowledge feedback, and elucidate the role of Federal Board of Revenue (FBR). on a monthly basis across the orga-
an introductory course to enable ing their knowledge and guidance. al with 20 years of experience in the banking sector. personal attitudes, beliefs in fraudulent activities. Financial nization to create awareness on
users the spectrum of Digital Finan- They acknowledged signiﬁcant “Change”, adaptive or transforma- ﬁelds of Enterprise Risk Manage- respect of the social construct of institutions must proactively identi- cyber security concepts, sensitize
cial Services and SBP initiatives in progress in the area of Risk-Based tional, is a normal and permanent ment, Internal Audit, Business In order to highlight the impor- gender and enable them to differ- fy, evaluate, and mitigate these employees regarding the organiza-
this regard. Mr. Rehman Pervez, Supervision at SBP and stated that element of an evolving organiza- Continuity Planning, and Enterprise tance of climate change and entiate valid and stereotyped fraud risks through regular and tion-wide implications of cyber
Deputy Director, Payment Systems efforts will continue towards further tion. And since SBP is part of a Risk related consultancy assign- environmental degradation and its assumptions related to gender. The comprehensive fraud risk assess- threats and best practices to avoid
Policy & Oversight Department, reﬁnement of the framework. The dynamic ﬁnancial sector, cultural ments and also has extensive train- impact on the stability of the ﬁnan- training further enables the ments. To address this critical need, security breaches and inﬁltration by
SBP with an extensive experience in DG-Banking & FMRM highlighted preparation and conditioning of ing experience in the said areas. cial system, NIBAF-Karachi orga- employees recognize gender roles, two iterations of a one-day training perpetrators. Two iterations of the
Digital Finance held a very interac- that in the changing dynamics of employees’ mindset for organic During the training, participants nized a one-day online training on privileges and discrimination within program were organized for SBP program were conducted in June-2023
tive session on February 23, 2023. supervision, SBP should also be acceptance of all incoming chang- were briefed about the concepts of Green Banking for SBP ofﬁcials and genders, rethink their interactions BSC ofﬁcers, with the primary for SBP ofﬁcers by Ms. Aisha Arshad,
He started the discussion with the cognizant of emerging risks such as es, are crucial for frictionless evolu- risk, deﬁning risk from a central commercial bankers. Mr. Zarak from a gender lens and decon- objective of raising awareness SOC Manager, Cyber Security
evolution of payments systems and cyber security and climate change. tion within the organization. banking perspective, risk-related Khan, Assistant Director, SH&SFD struct gender stereotypes to build a about the process of identifying, Department, SBP. The trainer discussed
further shared details regarding the At the end, the DG-Banking & Hence, the change management misconceptions, risks-related conducted the session on April 13, gender sensitive and inclusive work evaluating, and mitigating poten- key issues related to cyber security
building blocks in DFS, Pakistan’s FMRM presented souvenirs to the training is regularly conducted at linkages and trade-offs with 2023 focusing on the nexus environment. tial risks. The training program also and skills needed to protect computer
DFS journey from BCO to RAAST in TC experts and thanked them for SBP to help employees smoothly business objectives and risk mea- between climate change risk and aimed to equip participants with systems, networks, personal/ofﬁcial
2020, regulatory interventions imparting training and providing adapt to transition in the organiza- surement and quantiﬁcation tech- ﬁnancial risk, international practic- NIBAF-Karachi conducted two the necessary knowledge and skills data and mitigation of potential
leading up to the EMI Regulatory guidance to SBP’s ofﬁcials in bring- tion be it in terms of the organiza- niques. and. The trainer further es and implementation challenges iterations of the program over the to effectively combat fraud and security breaches or incidents.
Framework, innovations such as ing change of supervisory regime. tion goals or processes. The training explained the three lines of defense in the area and overview of other period. Ms. Aﬁa Mansoor and Mr. enhance the overall resilience of

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