Page 21 - NIBAF-Training Matters January - June 2023
P. 21

Opening and maintenance of
 Special Foreign Currency   Twenty-six  participants  from  and have robust disaster recovery   SBP’s Licensing and Regulatory   itoring, and cybersecurity measures
 Accounts to facilitate the IT based   various commercial banks attended   and business continuity plans in place.   Framework for Digital Banks   that digital banks need to imple-  Climate Change and Key Risks for   issues in operations and agent   concerning targeted financial sanc-                                                                                              Making Fact Based Business          Analytics for Risk Mitigation of   Monitoring, forensic data a
 exporters/ freelancers  the training. The feedback given by   The  framework  also  emphasizes   ment  to ensure  safe  and  secure   Financial Institutions           behavior. He further stressed the   tions on proliferation financing and                                                                                                                                           Decisions using Data Analytics      Financial Crimes in Bank           streamlining data and knowl
                                                                                                                                                                                                                                                                                                                                                                                                                               Branches & Webinar on CFT
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 management in branches and
                                                                                                                                                                        need to go beyond the regulatory
                                                                                                                                                                                                           red flags based on pre-freezing and
 them was very encouraging and   the need for a well-defined exit   SBP  has recently introduced a   operations.                     Financial institutions are increas-  requirement to facilitate customers.    post freezing financial activity.                                                                                                                                         Data analytics is enabling superior   Analytics                        practical  application  of
 SBP has advised all the Authorized   positive.  Some  banks  have  strategy and contingency plan in   framework for digital banks in the
 Dealers in Foreign Currency to   approached  NIBAF  for  customized   case of service disruption or termi-  country. This framework is aimed at   The session was attended by repre-  ingly realizing the importance of   The session was attended by Call    Anti-Money Laundering                                                                                                      performance    in   organizations                                      science/analytics.  Twenty-
                                                                                                                                                                                                                                                               Transaction Management
 provide proper training to relevant   trainings in view of the latest devel-  nation of the outsourcing arrange-  promoting financial inclusion and   sentatives from various banks,   financial risks associated with   Center personnel from different   Excel Formulas & Functions   Systems Tuning                                                                                     across all industries; the financial   As financial crime activities grow   participants from the fin
 staff of all foreign exchange dealing   opments in the area.   ment. It encourages organizations   innovation in the Pakistani banking   fintech companies, SBP and other   changes in climate and its impact   financial institutions who discussed   Masterclass: Unlocking the Power                                                                                                    sector  which  already  houses  a   more sophisticated and costly,     industry   participated  in
                                                                                                                                                                                                           of Spreadsheets
                                                                                                                                                                                                                                                                                                                                                                                          tremendous amount of data holds
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 program.
                                                                                                                                                                                                                                                                                                                                                                                                                              financial sector regulators are
                                                                                                                                                                        their particular issues and interac-
                                                                                                                                                profitability.
                                                                                                                                         their
                                                                                                                                                              NIBAF
                                                                                                                                    on
 branches to ensure facilitation to   to maintain control over their data   industry by enabling digital banks   stakeholders in the financial sector.   launched an introductory session   tions with customers for guidance                                   Financial institutions around the                                                                                          no  exception  when  it  comes  to   imposing  rigorous  compliance
 the IT based exporters/ freelancers   SBP’s Framework on Outsourcing   and ensure that it is protected   to operate in the country and   The training session was highly
 for  the  purpose  of  Opening  and   to Cloud Service Providers  throughout  the  outsourcing  lifecy-  outlines regulatory requirements   informative and interactive, and   on the topic which was held online   and from the trainer. Mr. Sajid   The highly anticipated training   globe are increasingly relying on                                                                capitalizing on this trend which    requirements with  FIs  increasingly   Artificial Intelligence
                                                                                                                                                                                                                                                               automated technology to detect
 Maintenance of Special Foreign   cle. Overall, the SBP framework   and guidelines that digital banks   participants had the opportunity to   on April 13, 2023 by Mr. Azhar Ali,   explained regulatory expectations   session, "Excel Formulas & Functions   unusual or suspicious activity.                                                                                            shall persist. Banks must embed     being in the forefront of the fight   Financial Analytics
 Currency Accounts.   The increasing demand for digital   provides a structured approach to   must follow in order to obtain a   ask questions and seek clarifica-  Deputy Director, SBP. Mr. Azhar is a   from call center agents and shared   Masterclass:  Unlocking the  Power   Transaction Monitoring Systems                                                                        analytics into their processes and   against financial crime.  To deliver   Artificial intelligence
                                                                                                                                    Certified
                                                                                                                                                                                                                                                                                                                                                                                                                              on this responsibility, FIs must
                                                                                                                                              Green
                                                                                                                                                                                                           of Spreadsheets," took place on May
                                                                                                                                                      &
                                                                                                                                                         Sustainable
                                                                                                                                                                                                                                                                                                                                                                                          workflows to identify trends and
                                                                                                                                                                        real cases and instances of deviant
 transformation and agility in the   outsourcing to cloud service provid-  license to operate in Pakistan. These   tions from Mr. Nadeem. The session   Finance Professional from the   behaviors that may attract punitive   22, 2023, leaving a lasting impact on   (TMS) use Artificial Intelligence to                                                                                 gain insights into customer behav-  transform their operations and     finding its way to a multitu
 In order to support compliance to   modern business landscape has led   ers that can help organizations   requirements  broadly  include  ended with a vote of thanks from
 the said instructions, NIBAF engaged   to a surge in the adoption of cloud   make informed decisions and   capital  requirements,  corporate  NIBAF for Mr. Nadeem and the SBP   set from multiple sources. Session   aggregation. Finally, session four   Chartered Bankers Institute UK   action by SBP.  participating bankers. The Master-  sift through transactions and iden-      ior, identify potential risks and to   adopt advanced solutions & tech-  industries including the
                                                                                                                                                                                                                                                               tify any deviations from expected or
 with the authorized dealers to   computing. Cloud services offer a   manage associated risks. It can serve   structure, governance, risk man-  for their efforts in promoting the   two focused on build data model   was dedicated to Designing Effec-  with almost 15 years of experience   class aimed to enhance the skills of   usual trend. In order to deploy an                  make better business decisions and   nologies  to  process  the  enormous   sector with its capabi
 develop  trainings  for  their  staff  on   range of benefits such as cost-ef-  as a useful reference for organizations   agement, technology infrastruc-  growth of the digital banking sector   with POWER PIVOT, where partici-  tive  Dashboards  with  Power  View   in the financial sector. He compre-  Synopsis of Targeted Financial   banking professionals in harnessing   effective TMS, institutions  must   design effective strategies for all   amounts of data  that is  flow
                                                                                                                                                                                                                                                                                                                                                                                          areas of banking operations.
                                                                                                                                                                                                           the full potential of Microsoft Excel.
                                                                                                                                                                        Sanctions
                                                                                                                                                                                                                                                                                                                                                                                                                              through their banking systems to
                                                                                                                                    hensively covered the understand-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 processes and ultimately im
 relevant regulations in the matter.   fectiveness, scalability, and flexibili-  looking to leverage cloud services   ture, & customer protection. By   in Pakistan. Overall, the training   pants were taught to create a dash-  and Power Map, where participants   ing of climate change, the relation-  Participants received comprehensive   implement a process of regular                                               preemptively  analyze  risks  to   customer retention. Within
 Positive feedback from several banks   ty, making them an attractive   while ensuring compliance and risk   introducing this framework, SBP   session was a valuable opportunity   board, understand data models and   learned how to contextualize calcu-
 was received after which NIBAF   option for organizations of all sizes.   management.  aims to encourage the growth of   for stakeholders to learn about the   the need for data modeling and   lated fields with Power View filters,   ship between physical and financial   SBP requires its regulated entities   training on the implementation   reviews and re-tuning of the TMS to    In order to support necessary data   improve agility of their crime    & finance sector, most impor
                                                                                                                                                                                                                                                               enhance  detection  of  suspicious
 organized  an  online  training  on   However,  outsourcing to  cloud   the digital banking sector in Paki-  licensing and regulatory framework   deriving relationships from data   visualize and compare performance   risks, causes, impacts and trends in   to implement the Targeted Finan-  and calculation of formulas, under-  activity and to reduce the number                 analyst capabilities in the banking   prevention systems.              and ground-breaking use cas
 February 20, 2023. The training was   service providers also presents   In order to create further awareness   stan, while ensuring that digital   for digital banks in Pakistan.   sources with the relationship tools   matrices with Power View multipli-  global green house gas emissions,   cial Sanctions regime under the   standing  formula  references,  of low value alerts. TMS combines   professionals, NIBAF-Islamabad orga-  In order to support bankers,   be seen in reg
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Predictive Credit Risk Asse
                                                                                                                                                                                                                                                                                                                                                                                          nized a webinar on Making Fact
                                                                                                                                    key players and their roles in
                                                                                                                                                                        UNSC Resolutions which have been
                                                                                                                                                                                                           advanced data analysis techniques
 conducted by a seasoned banking   certain challenges, such as security   and build capacity of financial   banks operate in a safe and sound   and the diagram view. Session   ers, and globalize location-based   mitigating climate change  risk,   formulated to contain terrorism and   using lookup formulas, text-based   statistical  analysis  with  the  knowl-                  Based Business Decisions using      reinvent  their  processes  and    personalized banking, inves
 industry  professional  Mr.  Iftikhar   risks, vendor lock-in, and lack of   institutions in the area of outsourc-  manner, and that customer inter-  Excel Your Business:   three was  about  implementing   results with Power Map.
 Understanding National Risk   The course was conducted on Janu-  Sayeed, Head CPU Remittance Cell,   control over infrastructure. To help   ing to CSPs, NIBAF organized a two   ests are protected. This is expected   Harnessing the Power of Power   DAX FUNCTIONS in Power Pivot   physical/transition risks  and its   terrorist financing.   data transformations, date and time   edge of how money is laundered   monitoring and modern analytics   Business Intelligence(BI) Tools
                                                                                                                                                                                                                                                                                                               employed
                                                                                                                                                                                                                                                                                                                           in
                                                                                                                                                                                                                                                               with some judgement to build
                                                                                                                                                                                                                                                                                                   techniques
                                                                                                                                                                                                                                                                                                                                the
                                                                                                                                                                                                                                                                                                                                      Financial Industry
 Assessment (NRA) and Applying   ary 24, 2023 at NIBAF Karachi and   Summit Bank Limited. The trainer   organizations navigate the com-  days online session during February   to increase access to financial   BI for Analytics in MS Excel  where participants learned about   Overall,  the  training  provided  consequences for financial stability   functions, statistical formulas, dynamic   detection scenarios tailored to the   process.  Almost 120 participants from the   trig
 a Risk-Based Approach  was designed for entry level to   discussed  instruction  on  the  plexities of cloud outsourcing, SBP   21-22, 2023. The two-day session   services,  particularly  for  the  the introduction to DAX language,   important insights on the uses and   relevant. Participants from various   In order to support financial sector   array formulas, and formula auditing.  institution's AML risk profile; and   Business  Intelligence  Tools  offer   financial indu
                                                                                                                                                                                                                                                                                                                                                                                                                              “Analytics for Risk Mitigation of
                                                                                                                                                                                                                                                                                                                                                                                          the program which focused on data
                                                                                                                                                                        compliance professionals, identify
                                                                                                                                    financial institutions  and  officials
 mid-career professionals who were   Exporters Special Foreign Currency   has developed a comprehensive   covered a range of topics related to   unbanked and underbanked popu-  Microsoft Excel is one of the most   providing context for calculated   practical tools for Analytics in MS
 The  NRA  under  the  FATF  recome-  placed in AML/CFT related positions.   Account (SFCA), discussion on terms   framework for outsourcing to Cloud   outsourcing to CSPs, with a particu-  lations in the country, and promote   versatile software tools used for   fields within a PivotTable, and   Excel to help participants amplify   from SBP attended the session.   their  obligations  in  the  area and   Through interactive multimedia   the Transaction Tuning Systems   Dat
 mendations require identify, assess   The course provided a broad   of facilitation to exporters , due   Service Providers(CSPs). This frame-  lar emphasis on the SBP framework   financial inclusion and economic   business  analysis, reporting, and   exploiting  data  analytics  with  their productivity and work output.  avoid any incidences sanctions   presentations, practical examples,   strive to optimize these rules and   Money Laundering (TBML)  understanding to opti
                                                                                                                                                                                                                                                                                                                                      decisions and hence play a key role
                                                                                                                                                                                                                                                               scenarios to better identify suspi-
 and understand the Money Laun-  perspective on identification and   diligence and monitoring require-  work aims to provide guidance to   for  outsourcing. Participants were   growth.  strategizing, and having a thorough   Call Center Management: Key   violations with effective screening,   and group discussions, attendees   cious activity and to rationalize   TBML is one of the hardest areas to   in the strategic planning process.    ful application in the business   whi
 dering/Terrorist Financing (ML/TF)   assessment of ML/TF risks at the   ments , permissible utilization of   financial institutions on the best   able to engage in extensive Q&A   understanding of Excel can greatly   Webinar on Agile HR Transformation-Applying Agile in HR Operations   Regulatory Requirements   NIBAF-Islamabad  organized  an  deepened their understanding of   positive alerts and hence reduce   monitor  for illicit  activity  given the   Within the financial
                                                                                                                                                                                                           Excel formulas and functions. The
                                                                                                                                                                        online session on the topic for the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 12, 2023 for financial insti
                                                                                                                                                                                                                                                                                                                                                                                          financial industry and its present
                                                                                                                                                                                                                                                                                                                                                                                                                              Mr. Usman Ali Khan, Head CFT &
 risks they face before the FATF   national level and how these risks   funds  in  the  exporters  SFCA,  com-  practices for outsourcing to cloud   sessions to deepen their under-  In this backdrop, NIBAF conducted   increase one's productivity and   Call centers remain a critical touch   financial industry on April 19, 2023.   comprehensive handouts and real-life   workload of the team allowing   complexity and scale of the transac-  are many use cases for BI that can
 conducts a Mutual Evaluation. This   are  expected  to  be  analyzed  and   parison of existing facilities with   providers while ensuring that orga-  standing and clarify any doubts   a training session on the "SBP's   work  output.  NIBAF  organized  an   As the need for organizations to be more responsive to their environment
 Mutual Evaluation process then   mitigated through the legal and   respective amendments under the   nizations  comply  with  regulatory   they had. Some of the key topics   Licensing and Regulatory Frame-  online training program on the   takes center stage, various functions within the organization must also   point for banking sector as seam-  Subject Matter Experts from BPRD,   scenarios enabled participants to   them to focus on meaningful alerts,   tions. However,
                                                                                                                                                                                                                                                               to improve program performance.
                                                                                                                                                                                                                                                                                                                                      risk, leverage customer insights for
                                                                                                                                                                                                                                                                                                   amount of data that the financial
 assesses countries for their techni-  regulatory framework of the coun-  FE Manual, exporter registration   requirements  and  manage associ-  covered in the session included   work for Digital Banks" on February   topic for  data analysts  or  business   follow suit to build a truly “agile” organization. Such agility in the HR func-  less  customer  servicing  and drive   SBP including Mr. Kamran Hyder,   apply their newly acquired knowledge   institutions possess can e
 cal compliance with the 40 FATF   try at the level of the FIs. The course   with Pakistan Software Export   ated risks.  cloud computing  and its bene-  28, 2023. Mr. Nadeem, Joint Direc-  intelligence professionals to discuss   tion signifies moving away from the bureaucratic HR systems and rigid   towards  exceeding  customer  Joint  Director  and  Mr.  Faizan   effectively in their day-to-day tasks.  In view of the significance of the   institutions  to consistently  an
                                                                                                                                                                                                                                                                                                                                                                                                                              al areas of Compliance, AML/KY-
                                                                                                                                                                                                                                                                                                                                                                                          natural language processing and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 with specializing on natura
                                                                                                                                                                        Hassan Yawar, Deputy  Director
                                                                                                                                    service expectations becomes a
 Recommendations — international   emphasized  adopting  a  risk-based   Board (PSEB) or Pakistan Software   tor, Banking Policy and Regulations   and practice advancements made   processes which are limited to implementing standards /controls and   bigger priority for banks in order to   conducted the session. The team   Feedback from participants was   topic for banks, NIBAF organized a   effectively detect criminality with   business operations to improve oper-  machin
 AML/CFT standards — and their   approach to countering ML/TF risks   Houses Association, instructions for   Department, SBP delivered the   by Microsoft in Business Intelli-  their compliance towards a simpler model driven by feedback from all; be
 effective  implementation  of  for deploying optimal resource   freelancers, export of software,   session. The training session aimed   gence for the contemporary corpo-  it the customers, employees or the management.   hold their competitive edge. Acces-  discussed  the  Legal  &  Regulatory   overwhelmingly positive. Attendees   two hours online session on in the   the help of analytical capabilities.  ational efficiencies and profitability.  session. Participants highl
                                                                                                                                                                                                                                                               areas on February 13, 2023. Mr.
 AML/CFT measures in line with 11   allocation and resolve most press-  Information Technology (IT) services,   to provide a comprehensive under-  rate landscape. The session was   sibility afforded by the cell phone   aspects,  MOFA’s  and  NACTA’s  expressed satisfaction with the   Assad Farman Ali who is currently   In order to support financial sector   In order to build capacity of bankers   ated the content and delivery of the   effective trainer & facilitator who
 Immediate Outcomes.   ing ML/TF risks and issues. The   IT Enabled Services (ITeS), monthly   standing of the regulatory require-  conducted on March 14-15, 2023 to   In order to build sensitization to this concept and lead HR practitioners in   has made it a formidable support   Guidelines for Implementation of   hands-on exercises and the oppor-  working as core member of FMU’s   professionals, build  the  necessary   in the area, NIBAF-Islamabad conducted   trainer an
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 other such resources with t
                                                                                                                                                                                                                                                                                                                                                                                                                              session with in depth discussion on
                                                                                                                                                                                                           tunity to share experiences with
                                                                                                                                    channel for customers amplifying
                                                                                                                                                                                                                                                                                                                                                                                          science topics to enhance their
                                                                                                                                                                        UNSC Resolutions as well as practi-
 program was attended by relevant   reporting of export of software on   ments for digital banks in Pakistan   enhance the proficiency of users in   respective organization build commitment to the required flexibility and
 Owing to the national importance   participants  from  commercial  the prescribed format, reporting   including their licensing process   Business Intelligence Tools within   contribute to the overall experience of the workforce, a webinar on the   the pivotal role of the inbound call   cal processes and scenarios related   fellow professionals. The training   Analysis  Division  and  goAML  capability,  an  online session  in  the   a webinar on the topic on March 21,
 of this assessment and to sensitize   banks and SBP. Participants shared   mechanism in Monthly Foreign   and other regulatory requirements.   Excel. The session was delivered by   topics was conducted on April 27, 2023. Dr Ali Raza Nemati, Group Director,   centers in shaping the customer   to the sanctions regime. The   empowered them to optimize their   Reporting Implementation Project   area was held on March 17, 2023.   2023. The training focused on intro-  niques f
                                             Human Resource, Corporate Learning Academy- iQualify UK and ICE Paki-
                                                                                                                                                                                                                                                                                                                                      duction of business intelligence
                                                                                                                                                                                                                                                               Task Force, conducted the session
                                                                                                                                                                                                                                                                                                   Team from HBL including Mr. Usman
 respective professionals to obliga-  encouraging feedback on the   Exchange Returns according to the   Mr. Nadeem, in his presentation,   Ms. Sumaira Ghouri who shared   stan (Islamabad and Karachi) was engaged for the session. Dr. Ali is an   experience. In order to sustain an   experts further responded to differ-  use of Excel, leading to improved   and discussed TMS as the first line   Ali Khan, Head CFT, and Mr. Jawad   tools, significance  of  BI  tools for   banking
 tions and significance of their role   programs and expressed the need   nature and purpose of transactions   highlighted the key aspects of the   valuable  insights  on  how  to  accomplished corporate trainer with a diversified experience of 13+ years   impenetrable market positioning,   ent queries regarding interpreta-  productivity and  accuracy in  their   of defense against Anti Money   Ahmed Khan, Manager CFT and   banking and financial industry and   training furth
                                                                                                                                                                                                                                                                                                                                                                                                                              Sanctions Screening, Transaction
                                                                                                                                                                                                           banking operations.
                                                                                                                                    banks must continue to invest for
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 program.
                                                                                                                                                                        tion of the UNSC Resolutions
 in the process, NIBAF developed a   to conduct similar programs on a   to  avoid  errors and  ommissions  in   licensing and regulatory framework   manage and connect Excel with   in Human Resource Management in the Banking, Educational and Phar-  improvement in the call center   Laundering and Countering Finan-  Analytics delivered the program.   future outlook of data science and
 training program on this topic with   regular basis for the industry.  regulatory reporting.  for digital banks in Pakistan. He   diverse data sources, compile large   maceutical Sectors. He has worked at various leadership positions scaling
 facilitation of Mr. Sohail Khan, Joint   explained the minimum capital   data sets, and create data models   new standards of professional excellence as a key player at the national   processes and their agents’ capabil-                                  cial Terrorism, its built-in capabili-  The speakers discussed the key   its applications in banking industry.
                                                                                                                                                                                                                                                                                                   concepts of TBML, its typologies,
                                                                                                                                                                                                                                                                                                                                      Mr. Shan Hasan, Head Business
                                                                                                                                                                                                                                                               ties to identify and report suspi-
 Director, SBP. Mr. Sohail is a Certi-  requirement, fit and proper criteria   with Excel PowerPivot, design   and international fronts in the areas of Strategic Human Capital Manage-  ities. Although SBP has standard-                                      cious transactions and need the     red flags and counter-measures.     Intelligence,  UBL delivered  the
 fied FATF/APG Mutual Assessor. As   for directors and senior  manage-  visually appealing Power View   ment, Talent Acquisition, Performance Management, Learning and OD.  ized  the  variant practices for call                                               need  for  innovation  and  improve-                                   session  and  imparted  concepts  of
                                                                                                                                             management
                                                                                                                                                             through
                                                                                                                                    center
 part of the banking sector supervi-  ment, and the need for an effective   sheets, utilize Power Map to                            guidelines in the matter, banks                                                                                            ment in these systems to enhance    They further discussed techniques   business intelligence and their use
 sory team at SBP, he has contribut-  risk management framework. He   integrate data with Bing Maps and   During the session Dr. Ali discussed agility in HRM with the Scrum / Kan
 ed  to  FATF’s/APG’s  engagements   The SBP framework covers all   fits/risks, virtual tour of Google   also emphasized the importance of   create  captivating video presenta-  Ban framework, conducting retrospectives to learn the ills of the past   focused on improving their market   transaction monitoring and report-  for examining trade transactions   cases in bank operations. Sixty-four
                                                                                                                                                                                                                                                               ing. He further discussed intuitive
                                                                                                                                                                                                                                                                                                                                      participants from various commer-
                                                                                                                                                                                                                                                                                                   data,  types  of  analytics applied for
 with  Pakistan  and  has  also  aspects  of  cloud  outsourcing,  Cloud and overview of the SBP   complying with regulations related   tions. The training was divided into   policies,  automating and streamlining processes, focusing on strategic   share must go beyond the regula-  scenarios and strategies to reduce   fraud and TBML detection, use cases   cial banks and other financial
 remained part of the working   including risk management, vendor   framework. Overall, the session   to anti-money laundering and com-  four sessions, each focusing on a   processes and data-driven HR practices, making workflows more efficient   tory requirements. In this regard, a   false positives, identification of   for over/under invoicing, multiple-in-  institutions participated in the
                                                                                                                                    session
                                                                                                                                             on
                                                                                                                                                  KEY
                                                                                                                                                        REGULATORY
 groups developed for carrying out   selection,  contract  negotiation,  provided  valuable insights  into   bating the financing of terrorism   specific  area of  Excel. Session  one   and value driven, focusing on HR initiatives and rolling out new policies as   REQUIREMENTS FOR CALL CENTERS   relevant alerts and effective moni-  voicing, over/under-shipment by   program.
                                             an active HR team, embracing the Agile HR Mindset & ways of working
 Pakistan’s National ML/TF risk   service-level  agreements,  data  outsourcing to CSPs and the steps   (AML/CFT). In addition to regulatory   focused on discover, combine &   /Co-creating Employee Experience and evidenced-based  test assump-
 assessments. The trainer has a vast   protection, and regulatory compliance.   that financial institutions can take   requirements, Mr. Nadeem also   clean data with POWER QUERY   tions & hypotheses to demonstrate through data why HR should embark   was conducted by Mr. Sajid Khan,   toring of suspicious transactions,   importers &  exporters,  customer
                                                                                                                                                                                                                                                                                                   risk profiling & screening measures
                                                                                                                                                                                                                                                               various issues faced in reporting
 experience in assessing ML/TF risks   It emphasizes the need for due   to mitigate risks and ensure compli-  provided insights on the operation-  where  participants  learned  to  on workplace change. The topic attracted huge interest from financial   Joint Director, Banking Conduct   and analysis of suspicious transac-  using data analytics. Thirty partici-
 of regulated sectors and supervis-  diligence in selecting cloud service   ance with regulatory requirements.   al aspects of digital banks. He   convert data formats with Power   industry and NIBAF received registration of 180+ participants from differ-  Policy Department, SBP on April 17,   tions.  Mr.  Farman  effectively  pants  from various commercial
                                                                                                                                    2023. Mr. Khan explained the basic
 ing their preventive measures.   providers, ensuring that they meet   talked about the customer due   Query steps, parse columns to aid   ent sectors.  regulatory requirements  and key                                                                      responded to  participants queries   banks and SBP BSC offices partici-
 security and compliance standards,   diligence process, transaction mon-  analysis, and construct a single data                                                                                                                                               on further improvement of TMS       pated in the program.
              21                                                     Training Matters  |  January-June 2023
 NIBAF-Islamabad and attended by   Because of its focus on activity-based   Management Trainee Officers   from the senior management of   on specific requite of  the Bank  of   serving as Deputy Director (Analy-  area of regulatory compliance
 46 Branch Managers from different   learning techniques, NIBAF's PMP   Program   PCICL were also invited to interact               Punjab, sensitization session on the   sis) & goAML Expert in the Financial   in-line with the particular require-
 branches of Bank AL Habib located   is becoming popular with participants      with the MTOs under scheduled                       topics was conducted on June 21,    Monitoring Unit (FMU). He is also a   ments of the respective company.
 in different regions of the country.   and HR executives of banks. Partici-  NIBAF has designed a one-month   evening talks.       2023 by Mr. Shahid Iqbal, Subject   key member of Pakistan’s goAML
 SBP strongly advocates a continu-  quences of violating the rules can   Branch  Manager  Certification  pants learn through watching   training program for the newly   A closing ceremony was held on   Specialist, NIBAF. Almost 50 partici-  reporting  and  is implementation  In this context, NIBAF organized
                                                                                                                                                                                            involved
                                                                                                                                                                                                           three
                                                                                                                                                                                                      in
                                                                                                                                                                                                                     customized
                                                                                                                                                                                                                                    training
                                                                                                                                    pants including many senior execu-
                                                                                                                                                                        taskforce
 ous learning environment and   be significant.   Program (BMCP)   A shorter version of the BMCP was   after-class films in training rooms,   inducted employees Management
 instructs banks to implement a   customized for the branch managers   participating in competitive indoor   Trainee Officers (MTOs) of Pak China   June  02,  2023  at  NIBAF  Islamabad   tives from BOP attended the   risk-based screening and analysis of   programs for M/S. Pakistan Curren-
                                                                                                                                                                        STRs and disseminating financial
                                                                                                                                                                                                           cy Exchange and M/S. Rajgan
                                                                                                                                    program and appreciated the
                                                                                where, Managing Director NIBAF,
 comprehensive training and devel-  The compliance trainings, however,   Ever increasing complexity of rules   of the Bank of Punjab. This program   activities and playing outdoor   Investment Company Limited (PCICL).   Mr. Riaz Nazarali Chunara, Director   expertise and skill of the trainer in   intelligence to various law enforce-  Exchange-B.  The programs for
 opment policy to enhance the   can often be quite daunting especially   that govern banking and digital   comprised of five days and also   games.  Among the indoor activities   This residential training program   L &D Syed Sajid Ali and Managing   the area.   ment agencies.   Pakistan  Currency  Exchange  were
 overall capacity of their employees.   for compliance officers who must   transformation led by innovation in   focused on technical and soft skill   are the box tower building exercises,   that commenced from May 02, 2023   Director, PCICL, Mr. Jiang Ketao also   conducted in Karachi and Lahore,
 In compliance to these instructions,   remain up-to-date on the regulatory   service delivery channels and intro-  development with the support of   rolling ball communication exercises   and concluded on June 01, 2023 is a
 banks  have  formalized  their  train-  changes and also effectively com-  duction  of  hi-tech  core  banking   outbound exercises. The first iteration   and blindfold Jenga Tower games.   talent nourishing program that   participated. Mr. Jiang Ketao start-  Customized Programs   The trainer discussed various issues   while that for Rajgan Exchange was
                                                                                                                                                                                                           held at NIBAF Islamabad. An experi-
                                                                                ed off by congratulating all the
 ing & development function and   municate them to the rest of the   solutions has fundamentally changed   of the certification was conducted   Outside activities include a paint-  offers young graduates a chance to   young officers on their successful   for Exchange Companies  faced by exchange companies in   enced panel of trainers including
 frequently collaborate  with NIBAF   organization. In view of the specific   the role of a bank branch. Customer   at NIBAF Lahore from June 05-09,   ball-based activity called "Art of War   realize their career aspirations, gain   completion  the  program  and  identification, filing and reporting   Mr. Shahid Mubin-Joint Direc-
 for support in designing training   requirements of institutions and to   expectations  and  engagement  2023 with the participation  of  46   for Managers" in which three teams   exposure & experience to meet the   thanked NIBAF for conducting a   Awareness session with FMU on   of STRs, process steps for filing STRs   tor-EPD-SBP,  Mr.  Khalid  Mah-
 programs  including  short  ensure the trainings meet the   landscape has also made the role of   branch  managers from Lahore   compete in a war-like situation using   future needs with skills and exper-
 programs as well as certificate   particular requirement of specific   the Branch Manager critical in   Region. The program was a blend of   paintball guns and equipment at   tise required for the company. This   comprehensive capacity building   STR Filing  on goAML and a detailed discussion   mood-Joint Director-BSD-SBP  and
                                                                                                                                                                                                           Syed Hassan Raza-Ex Assistant
                                                                                program for MTOs. In the end, Man-
                                                                                                                                                                        on documentation required from
 program for different functional   compliance teams, NIBAF in coordi-  ensuring  significant  efforts  to  both technical and soft skills modules   carefully selected locations. Three   program precedes the in-house   aging Director NIBAF, Mr. Riaz   NIBAF has been regularly engaging   walk in customers and expectations   Director-SBP  were  invited  to
 areas and hierarchies.   nation  with relevant stakeholders   maintain prominence and reputa-  including an outbound exercise.  iterations of the program, two in    training at PCICL and aims to build   Nazarali Chunara concluded the   with the exchange companies to   of FIA vs FMU and SBP.  Participants   conduct these trainings. All the
 including SBP, FMU, NAB and FBR   tion in the market place and   professional and soft skills to enable
 Over the last six months, NIBAF   has developed a comprehensive   achieve profitable growth. This   the  incumbents  prepare  for  ceremony and lauded the batch for   assess the skill gap of their employ-  from  various  exchange  companies   trainers have several years of experi-
 engaged with HBL, Bank AL Habib   body of knowledge on regulatory   expansion in the role and expecta-  challenges at workplace.  their commitment towards learn-  ees and develop suitable training   participated in the session and the   ence in on-site examination of
                                                                                                                                    programs to support them in devel-
                                                                                                                                                                                                           exchange companies and their
                                                                                                                                                                        trainer discussed their queries and
                                                                                ing and wished them to well for
 and the Bank of Punjab to develop   compliance that focuses on today’s   tion from Branch Managers neces-  their career aspirations.  The train-  oping required expertise in the area   issues in the area.   off-site policy making and compli-
 various  customized  programs  top risks for the banking industry.   sitate  a  comprehensive  and  The program has been designed to   ing ended with award of certificate   of regulatory compliance particu-  ance monitoring. The training
 which were conducted at NIBAF   The developed content is delivered   well-structured capacity building   allow participants the opportunity   of completion to the all MTOs by the   larly assessment of AML/CFT risks   Regulatory Compliance and   programs addressed specific needs
 campuses as well as the respective   through  rich  discussions  with  program that balances the required   to interact with seasoned subject
 banks’ training academies under   seasoned experts and practitioners   technical skills with soft skills.  matter experts from central banks,   management of NIBAF.   and  related  reporting.  After  AML/CFT   and queries of  participants from
                                                                                                                                                                                                           both the exchange companies. A
                                                                                                                                    detailed  discussions  and  need
 the guidance of Mr. Shahid Iqbal,   in the field with frequent references   commercial  banks  and  other  Awareness & Sensitization   analysis  from different exchange   Exchange companies have shown   total of 74 officials attended the
 Subject Specialist, NIBAF.  to industry best practices, real cases   In this backdrop, NIBAF in collaboration   institutions. The learning experi-  Session - Policy for Financial   companies, an online awareness   keen interest in resource develop-  trainings and were trained in the
 of compliance failures and associated   with Bank AL Habib, designed the   ence covered different topics rang-
 Brief overview of the programs is as   liabilities faced by FIs as well as cases   Branch Manager Certification Program   ing from Pakistan economy, finan-  Inclusion of Persons with   session on ‘Filing of STRs with FMU’   ment and NIBAF has been coordi-  areas of Regulatory Compliance
 below:  leading  to complex investigations   (BMCP)  to impart  the essential   cial sector overview, central bank-  Disabilities (PWDs)  was conducted on February 16,   nating with them to assess their   and AML-CFT.
                                                                                                                                                                        specific training requirements and
                                                                                                                                    2023. The session was facilitated by
 and regulatory/criminal penalties.   business acumen and competencies   ing & monetary policy, financial   Persons  with  Disabilities  generally   Mr. Assad Farman Ali currently   develop customized courses in the
 Compliance Staff Development   for customer-centric service delivery   statement analysis, credit  &  trade   face  severe  limitations  while
 Program   NIBAF conducted three one-day   to effectively serve the evolving   operations, security documenta-  accessing financial services due to
 programs for 135 officers of HBL   customer needs through the branch   tion, aml and prudential regula-
 Organizations have plenty of risks   team from January 24-26, 2023 at   network. BMCP aims to equip the   People Management Program   February-2023 and one in May-2023,   tions, corporate governance and   their  physical  constraints  and
                                                                                perceived inability of handling
 to manage making compliance   their training academy located in   participant with the tools to   (PMP)  have  been  conducted  in  NIBAF   control functions of banks.  different  banking  transactions
 trainings an essential and worth-  Karachi. Panel of trainers from   optimize the bank’s service culture   Islamabad over the six months which   properly and safely. SBP has high-
 while investment; but for heavily   NIBAF, FMU and covered a range of   and drive process improvements,   Managing people is one of the most   were attended by middle to senior   Beside the functional areas, soft   lighted a need to make banking
 regulated industries, benefits of a   important topics in the compliance   implement  management informa-  critical traits for managers as well as   management of Bank AL Habib   skills development trainings com-
 well-designed compliance training   area including Anti-Money Laundering   tion systems with key performance   the differentiating factor between a   from across Pakistan.  prising of important organizational   easy and convenient for them
                                                                                through supportive physical infra-
 program  are  even  more  and Anti-Terrorism Act, Sanction   indicators to maximize branch   good and an average manager. The   skills including communication,    structure, accessible products and
 pronounced as the potential conse-  Compliance and SBP regulations.  productivity, and grow and retain   PMP has been designed to enlight-  public speaking, team building and   services, assistive technologies, and
 frontline staff for a competitive and   en participants on leadership styles,      sensitization to workplace harass-  supportive  staff  interactions.  In
 sustainable advantage.  build people management practic-  ment sessions were also included in
 es to enable managers productively   the training program. Key speakers        view of the provincial and federal
 Besides the presentations and   interact and lead  the  teams  to              laws which prescribe a minimum
                                                                                                 PWDs
                                                                                             of
                                                                                percentage
                                                                                                              be
                                                                                                          to
 discussions with industry experts,   achieve the desired performance           employed in institutions, SBP has
 the program also features outbound   benchmarks, and to enable current         issued a framework to make finan-
 team building activities to help   and aspiring leaders improve work-
 participants apply their strategic   place communication to build trusting     cial services accessible to PWDs
                                                                                and is actively involved in monitor-
 planning skills as part of a team. The   relationships  with  the  fellow      ing its proper implementation in
 training program also includes daily   colleagues. Activity-based demon-       financial institutions.
 quizzes and  previous-day  group   strations  and  practical  tools  are
 synopsis by the participants and a   applied to practice skills including
 comprehensive one-hour exam. At   communication, building trusting             As   these  financial  institutions
                                                                                develop and implement policies to
 the end group presentations were   relationships, receiving and giving         demonstrate their strong commit-
 also delivered by participants on   constructive feedback and solving          ment to the inclusion of PWDs as
 the last day and adjudicated by an   complex problems. The program             customers and employees, capacity
 expert panel.  also includes outbound training
 components to enhance leadership                                               building is required across all levels
 This two-week residential program was   and team performance through           of  the  organization.  Hence,  NIBAF
                                                                                has been offering trainings in this
 conducted from March 6-18, 2023 at   experiential  learning,  outdoor
 adventures and group activities.                                               sensitive areas for the industry and
   16   17   18   19   20   21   22   23   24   25   26