Page 26 - NIBAF-Training Matters April - June 2022
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NIBAF Peshawar
Branch Manager Development Program’ was conducted
by NIBAF Peshawar on April 13-14, 2022 for capacity
building of current and potential branch managers from
different financial institutions. The program covered bank
branch management, essential attributes required for a
good branch manager, leadership skills & team building,
sales management & selling skills, performance
indicators for sales management, financial indicators,
customers’ service indicators, performance management
and budgeting. Basics of banking operations and
AML/CFT related issues were also covered in a Shahid Iqbal who conducted a highly interactive session
comprehensive manner. The program was conducted Mr. with the support of real-life case-studies.
