Page 13 - NIBAF-Training Matters October-December 2020
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Oct - Dec 2020








                                                                  Manager, Sales Management & Selling Skills,
                                                                  managing performance of the team and
                                                                  Budgeting. The online course on Legal &
                                                                  Regulatory Implications in Account Opening was
                                                                  conducted on Dec 3, 2020. Key discussion points of
                                                                  the training program included SBP Regulations
                                                                  pertaining to CDD/EDD/ Account opening, recent
                                                                  amendments in Anti Money Laundering Act
                                                                  pertaining to CDD, opening of various types of
                                                                  accounts and legal implications, Joint accounts -with
                                                                  and without right of survivorship, and Accounts and
          banks to self-assess their service quality over the
                                                                  documentation of Limited Companies in light of
          entire lifecycle of their offerings towards mutually
                                                                  Companies Act 2017.
          beneficial/sustainable customer relationship. Ms.
          Sundus Saleem, Joint Director, Banking Policy and       NIBAF-Lahore further conducted Bank-specific
          Conduct Department, SBP conducted this online           customized programs for 26 participants of Bank
          session on Dec 16 and it was attended by 20             of Khyber on Currency Management Strategy
          participants from different financial institutions. The   (F2F) on Oct 24, 2020 while 2 full-day online
          trainer introduced the Fair Treatment of Customer       iterations were conducted on Cash & Cheque
          Regime and Thematic Assessment of Banks'                Handling - Detection of Counterfeit Notes for 64
          performance in the sub-areas of the FTC Regime.         officers of Centralized Processing Units and
          She also explained the background that led to the       Universal Tellers of Samba Bank Limited in
          launch of the framework, factors that contribute to     November-2020. Pre and Post learning Assessment
          banking misconduct, explained the regulatory            was also made and detailed analysis were shared
          requirements that constitute bare minimum vs            with the management of Samba.
          Regulatory expectations, benchmark with respect
          to three major conduct assessment constituents and      Development Finance programs conducted by
          related controls for assessment of Conduct Sub-Risk     NIBAF-Lahore over the period encompassed the
          areas. F2F sessions were conducted on AML/CFT &         entire spectrum including one program on SME,
          latest Legal & Regulatory Developments on Oct           three on Agri Finance, one on Microfinance, one on
          27-28 and on Trade-Based Money Laundering on            Housing Finance and a 3-week  Islamic Banking
          Nov 26 while the program on Currency                    Certificate Course. Details are included in the
          Management Strategy was conducted online on             specific sections.
          Dec 18, 2020.
          Under the General Banking Operations, two
          programs were conducted: The Branch Managers
          Development Program was conducted online on
          Oct 13-14, 2020 by Mr. Shahid Iqbal, Subject
          Specialist NIBAF. The training program was
          designed to be a blend of soft-skills and technical
          training and covered key characteristics of branch
          Manager in a leadership role for effective team
          management. The trainer discussed basics of Bank
          Branch Management, attributes of an ideal Branch

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