Page 16 - NIBAF-Training Matters July-September 2020

NIBAF | Jul-Sep 2020

NIBAF Launches Online

Commercial /Microfinance

Banking Trainings

Coronavirus pandemic has impacted almost every sphere of life including our classroom trainings.
NIBAF like the rest of L&D industry has also shifted its trainings to Virtual learning. In July 2020,
NIBAF offered the following four training programs:

Cheque Handling & Negotiable Instruments
Because of the paramount importance of the topic we received an overwelming response of the
industry and course was attended by 39 participants representing diffferent commercial and microf-
inance banks. Trainer Mr. Shahid Iqbal discussed in detail the concept of Negotiability, types of ne-
gotiable instruments, cheques and their types, crossings and endorsements, legal protection available
to the paying and collecting banker was also discussed in detail.
Customers Service Excellence
Keeping in view the fact that Banking is a competitive industry, and therefore, superior quality cus-
tomer care is irreplaceable and the paramount factor in retaining the customers. In view of fact on
July 16, 2020 we had a very interactive training session on this topic. The course was attended by
33 participants.
Cyber Security
Another very important topic which act as a Firewall for any bank. The course was attended by 14
participants and Mr. Rehan Masood discussed in detail the Cyber threat landscape, Global Cyber-
security Frameworks and Standards, Cybersecurity in Pakistan (Legal/regulatory Environment) and
SBP’s Standards on Cybersecurity.

Currency Management Strategy
Another topic of vital importance for the banks in which Mr. Usman Anwar Deputy Director CMD
discussed salient features of Currency Management Strategy of State Bank of Pakistan, thus cover-
ing topics like Banknote Processing and Packing, Fitness Standards, ATM Cash Feeding, Security
Aspects and CMS-Cash Monitoring.

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