Page 50 - NIBAF-Training Matters January - June 2023

Branch Managers Development remote areas. The first day's decision-making techniques and
Program (BMDP) in Abbottabad sessions covered Compliance of addressing underperformance
and Peshawar SBP's New Initiatives providing an issues. Mr. Salman Shehzad, Project
overview of the banking landscape Director NFLP-Y and Mr. Shahid
The NIBAF remote areas training in Pakistan, governing laws and Iqbal, Subject Specialist, NIBAF
unit successfully conducted two regulations and the latest updates conducted these sessions and
iterations of the Branch Managers in areas of regulatory focus. Mr. Ejaz delivered the content exceptionally
Development Program (BMDP) in Ali Khan, an experienced banker well with practice sessions for
Abbottabad and Peshawar. The and trainer with more than 30 years developing the said skills through
sessions were held from January of experience in the banking sector, group activities.
25-27 and February 6-8, 2023, conducted the program on the first
respectively with the objective to day of the training and received a The third day's session was
equip participants with the neces- very positive feedback from partici- conducted by Mr. Yasir Abbas Rana
sary knowledge and skills to pants representing different finan- and covered the sales process, steps
navigate branch banking challeng- cial institutions. involved in sales process, key com-
es, ensure compliance with regula- ponents building relationships, and
tory requirements, and manage On the second day, the sessions dealing with resistance. role-plays
potential risks. focused on the competencies and videos were utilized to amplify
required for effective branch man- the sessions' impact. Participants
The training spanned three days agement including teamwork, appreciated the program and
and focused on various aspects leadership skills for managing provided positive feedback.
relevant to branch banking in high-performing teams, team

SBP encourages banks to develop ment conducted the sessions. The ing Operations" in Muzaffarabad,
training plans for employees posted trainer shared an overview of key AJK from January 9-10, 2023. The
at remote area branches so that provision of the Negotiable Instru- training was conducted by Mr. Ejaz
they have ample opportunities to ments Act-1881, types and charac- Ali Khan who is an experienced
upgrade their skill set and have teristics of Negotiable Instruments, banker and trainer with more than
sufficient expertise to render bank- dishonor of a Negotiable Instru- 30 years of experience in the bank-
ing services while ensuring compli- ment & legal position of parties, ing sector. Mr. Ejaz discussed a
ance. NIBAF regularly conducts definition/ basic attributes/ types of range of relevant topics including
trainings in various remote cheques and protection available to the relevant provisions under Nego-
locations across the country. Some paying/accepting banker, cheque tiable Instruments Act, Banking
of the trainings conducted over the book handling for visually Companies Ordinance, Contract
period include the following: impaired/blind persons, NIFT and Act, Companies Act, and other laws
special clearing, dishonor of a related to banking, core processes
Trainings for Interior Balochistan cheque & legal position of parties, such as account opening, cheque
types of cheque frauds and their handling and clearing, handling
NIBAF-Quetta has developed a identification & controls, critical remittances, branch profitability
comprehensive plan for capacity features of cheque security and enhancement, currency manage-
building of remote areas in key SBP guidelines on uniformity in ment, counterfeit detection,
areas of compliance for branch cheque, controls to prevent internal customer due diligence, and ML/TF
operations. Under the second series cheque fraud, claims and defenses prevention. The training was
of trainings targeted at branches in of the parties in the case of forged attended by participants from
the Makran region of Balochistan, or altered items, stop payment various bank branches operating in
two F2F trainings were conducted orders & legal/procedural under the area who appreciated the
on “Cheque Handling under Nego- section 122A , returning of unpaid efforts made by NIBAF in capacity
tiable Instruments, 1881” at Turbat cheques etc. building of banking professionals in
and Gwadar from March 15-16, 2023 far-flung areas of the country
and March 17-18, 2023 respectively. Branch Banking Operations in through targeted training interven-
Mr. Iqbal Akber Zaidi, a banking Muzaffarabad tions.
professional and trainer with 20+
years of experience in branch oper- NIBAF successfully conducted a
ations and Learning & Develop- two-day training on "Branch Bank-

50 Training Matters | January-June 2023