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efficient record-keeping, real-time
 tracking of cases and system gen-  statements, borrowing product /   Financial Assets, SBP Instruction on   from with  top-notch practitioners   Digitization of Drawback of Local   conducted by NIBAF-Lahore. The   While digitization has created
 erated reports. Besides the digitiza-  performance matching, banker’s /   IFRS-9 implementation, impact of   in the field.   Taxes and Levies (DLTL) Schemes   first one-day online session was   business opportunities for financial
 tion, SBP has also delegated some   exporter’s responsibilities / incentives,   IFRS-9  on  Financial  Disclosures,   for Trade Sector, Procedure for   conducted on January 25, 2023   institutions and multiplied transac-                                  Trainings for SBP BSC
 processes to banks including the   on-site verification process under   implementation  challenges  for  The ninth iteration of the program   Lodgment and Effective Use of   followed by a one-day F2F program   tional channels for customers, they
 sub-allocation of EFS limits which is   part-II and penalties charged / refund   banks and further guidance.  was held at NIBAF-Lahore from   MS Excel   on March 21, 2023. Mr. Khurram   have also created lucrative opportu-
 further expected to rationalize the   under part-II. The session was very   February 13-17, 2023. Experts from   Fayyaz,  Deputy  Director,  Banking   nities for sophisticated fraudsters to                                                                 Team Work
 processing time.  interactive with detailed clarification   Participants from relevant depart-  different organizations  including   Foreign Exchange Operation Units   Supervision Department-2, SBP   exploit customers or security gaps
 on various queries of the partici-  ments of SBP and different com-  SBP, SBP BSC, FATF, FIA, NAB,   of SBP BSC offices process exporter   delivered  a  well-structured  in  the  processes;  these  new  set  of                                             In order to foster teamwork in the
 In order to apprise participants on   pants on the electronic procedures   mercial banks attended the session   NCTA, FBR, FMU and banks were   claims submitted by Authorized   program sharing key insights of   challenges has led to a drive to scale     workplace culture, people, and
 key features of the scheme and the   was given by the trainer.   which aimed to impart basic to   invited to share insights on different   Dealers in respect of subsidy and   digital frauds in the current scenar-  up control mechanisms and mini-         processes,  ‘Team Work’ has been
 Regulatory perspective  capitalize and depend on technolo-  use of digital platform, an online   intermediate  level  understanding   areas. Key areas covered included   Duty Drawback Schemes on behalf   io to help bankers better under-  mize incidences of fraud.   embedded as a core competency
 on Fintech, Regtech and Suptech  gy-driven solutions. In order to give   session on the topic was conducted   Regulatory Framework on   of the new accounting model   regulatory  regime  & legal require-  of Federal and Provincial Govern-  stand the nature of the digital   required for officers working in SBP
    an overview of key initiatives in the   on January 18, 2023. Mr. Adeel Khan,   Proceeds Realization Certificate  under IFRS-9 and the changes   ments to  meet international  stan-  ments as per instructions issued by   crimes and identify ways to prevent   In  order to sensitize employees,   and its subsidiaries. Regular trainings
 The financial services sector is   area, an online session on the topic   Deputy Chief Manager, SBP BSC      required to be implemented for   dards, SBP regulation & compliance   the  relevant  Ministry/Department.   their clients from financial losses.   NIBAF  regularly  conducts  are conducted in the area to create
 going through significant transfor-  was conducted on January 12, 2023   Multan conducted  the program   When a customer receives funds   compliance. Both the sessions were   requirements for financial institu-  Since  the  process  has  been  The trainer used real-life examples   programs for banks in this area.   a workplace built on teamwork to
 mation with the application of a   by Ms. Saima Hameed, Joint Direc-  and discussed EFS schemes in   from abroad  in his/her  account in   attended by almost 60 participants   tions ,basic concepts and typolo-  digitized, an online session covering   and case studies to demonstrate   Third iteration for the program was   enhance  employee productivity,
 range of new technologies such as   tor, Exchange Policy Department,   detail particularly focusing on   PKR, banks issue them a proof of   from different offices of BSC, SBP   gies of money laundering , role of   digitization of DLTL Schemes for   the importance of a risk-based   conducted online on April 12, 2023   innovation, and openness. NIBAF-
 big data, artificial intelligence,   SBP. The main topics covered   recent developments like electronic   funds received called Proceeds   and banks.  Financial Monitoring Unit (FMU)   trade sector, procedure  for lodg-  approach for managing digital   by Mr. Khurram Fayyaz. Mr. Fayyaz is   Lahore conducted a one-day training
 cloud computing, block chain etc.    during the session included Regu-  submission & approval of ERF cases   Realization  Certificate (PRC). In   and Reporting Requirements , role   ment of claims and effective Use of   frauds. Widespread exercises and   an Information System & Cyberse-  on the topic on February 16, 2023
 Opportunities and risks of new   latory  Regime on Inward Remit-  and off-site monitoring role of SBP/   order to provide convenience to the   Advance Professional Certificate   and investigations by Law Enforce-  MS Excel was conducted on Febru-  interactive activities further allowed   curity Risk Specialist with over   which was facilitated by Mr. Uzair
 entrants, new technologies, and   tances, SBP Initiatives for promot-  SBP BSC  after handing  over the   banking customers, SBP has  also   in AML & CFT (APCC- 9)   ment Agencies,  Trade  Based   ary 21, 2023.  role in catalyzing digital transfor-  companies successfully utilizing cloud   the participants to apply the theo-  almost 12 years of professional expe-  Ausaf. Mr. Uzair is a certified trainer,
 new strategies is leading the finan-  ing Home Remittance,  Roshan   ERF operations to banks. He kept   digitalized the process of the   Home Remittances  initiatives. Both the trainers effec-     Money Laundering (TBML), Money   mation  especially  in  financial  computing technology. Around 20   ries learned in practical situations.   rience in the financial industry. He   Digital Fraud Investigation and   Customized Program on AML/CFT   facilitator, Moderator & Neuro-Lin
 cial sector policy makers and regu-  Digital  Accounts  &  its  affiliated   the participants engaged through-  issuance and verification of such      tively handled queries received   NIBAF’s five-day Advance Profes-  Laundering through correspondent   Syed Ali, Assistant Director, Foreign   institutions that process and store   participants from different offices   The training program highlighted   is currently serving as Deputy   Security Measures Training   for Board Me
 lators to readjust their approaches.   Products,  automated  issuance &   out the session and discussed the   PRCs. All Authorized Dealers are   Home  remittances  contribute  from participants which included   sional  Certificate  Course  in  banking  and the role of National   Exchange Operations Department,   vast amount of data on a daily basis.   of SBP, SBP BSC and banks attended   the importance of communication   Director,  Banking  Supervision  Bank  the School o
 This reshaping of the regulatory   verification of Proceeds Realization   underlying processes and bank’s   required to issue and verify ePRCs   significantly in Pakistan’s economic   officers from banks and SBP.  Anti-Money Laundering & Combat-  Counter Terrorism Authority (NCTA)   SBP BSC conducted the session   As cloud computing enables banks   the training program.   between the operational front line   Department,  SBP and  his  core   As  digital  banking  involves
 and compliance landscape is also   Certificates, framework of digital   role in detail. The  main  topics   and  the  Statement  of  PRCs  activities. Hence, SBP together with   ing of Terrorist Financing has estab-  in combating the financing of   starting the discussion with an   to access their IT resources over the   staff  and  risk  management  teams   expertise  includes risk assessment   fast-moving voluminous transac-  The primary duty of the BoD is to   Neuroling
 leading the financial institutions to   onboarding of  merchants and   covered during the session includ-  (S-PRCs). Under this automation,   the Government  of Pakistan  intro-  IFRS 9-Accounting Model For   lished itself as comprehensive   terrorism. practical case studies and   overview of DLTL & Subsidy Schemes   internet, it can revolutionize banks   Risk Based Approach for   of banks and the need for  greater   of IT infrastructures and cybersecu-  tions, fraud inve
 invest heavily in monitoring and   customers, regulatory framework   ed discussion on the importance of   customer will receive an e-PRC   duces various  policy initiatives,   Financial Instruments   certificate program for compliance   evening talks were also held on   by GoP, claims and process-flows   processes with regards to data   Managing Digital Frauds   collaboration and more effective   rity framework of Banks, PSOs/P-  need the essential skill set to   “complian
 compliance structures that use   of mobile banking account, security   Development Finance & Financial   instantaneously as soon as funds   from time to time, to increase the   professionals in the local financial   different  areas including  role and   and assessment  of claims,  use of   management and storage. Given   strategies for addressing increas-  SPs, EMIs and FinTechs. He has a   employ the right tools and appro-  organization. FATF specifically lays   Concordi
 technology to satisfy regulatory and   of digital payments and way   Inclusion, specific tools used for   are credited in the account. Further,   flow of home remittances through   SBP has issued detailed guidelines   industry. This program has been   functions  of  FATF  secretariat  Regulatory Approval  System (RAS)   the sensitivity of their data, banks   An effective fraud risk manage-  ingly  complex  digital  frauds  to   strong knowledge of regulatory   priately  im
 compliance requirements.  forward for innovative banking   promotion of different segments   banks will also issue a S-PRC to their   formal channels and encourages   to banks on implementation of   designed by NIBAF in close consul-  pakistan,  SBP  stance  on  digital   Portal, usage of Pakistan Customs’   must also be fully aware of the Cloud   ment creates an enterprise-wide   reduce risks for the banks. Around   instructions and industry wide   tive plan. The team m
 products. Sixteen participants from   under the Development Finance   customers  mentioning all remit-  banks and exchange companies to   International Financial Reporting   tation with market practitioners   currencies and ML/TF risks associat-  data, issues in processing of claims   Security and Privacy concerns and   view to keep organization’s fraud   80 participants from SBP, banks,   trends in the area. Mr. Fayyaz deliv-  skilled in research practices to   ensure t
 In order to give an overview of   SBP and foreign exchange officers   spectrum, core indicators of Finan-  tances received by them from   mobilize  home  remittances  Standard 9 (IFRS-9) and financial   and  all  relevant  stakeholders  ed risks with crypto currencies.    and discrepancies in data and   their proper mitigation.   risk within tolerance limits by incor-  and FinTechs attended the two   ered  a  well-structured session   collect  required  intelligence,  plia
 FinTechs and its application in the   from different financial institutions   cial  Inclusion  and  role  of  Export   abroad during the year.  through quality banking services   reporting formats with tiered dates   including  experts  from  SBP,  SBP   documentation and effective use of   porating risk awareness, account-  iterations conducted over the period.  covering topics  in a simplified   perform  transaction  analysis  and   obligation necessarily entails that
 local and financial sector an online   attended the session.  Finance Schemes , specific objec-  and marketing efforts.  for implementation deadlines to   BSC, FATF, FIA, NAB, FBR and FMU.   Participants were rigorously evalu-  Excel tools and templates. It was a   In order to develop an understand-  ability, and transparency in all   manner for ease of understanding   report/respond depending on the   the Board members must have a   Collaboration, value of Open &
 session on the topic was conducted   tive and scope of the EFS scheme,   On the suggestion of the Pakistan   facilitate the industry but has also   This course offers a unique combi-  ated throughout the session using   very interactive session with many   ing of cloud computing, its applica-  processes, implementing proactive   Regulatory Perspective on Digital   of all the participants. He provided   type of frauds perpetrated.   fundamental  understanding  of  Transpa
 on January 10, 2023 by Mr. Shoukat   Digitization of Export Refinance   digitization of EFS Scheme, central-  Banks' Association(PBA), a half-day   In  order  to  build  awareness and   encouraged early adoption of the   nation of topics that builds on theo-  host of methods during various   queries from the participants which   tion in the banking sector and data   controls  to  prevent  frauds  at  the   Banking Fraud   key insights into digital frauds tools   AML & Com
 Bizinjo,  Additional  Director,  Schemes & their Operations  ization and E-Submission of EFS   online session on the topic was   capacity of remittance officers   standards.  retical and practical skills of partici-  activities and daily quizzes to   Mr. Ali addresses in detail. The session   security concerns, an online train-  outset while also putting in place   employed by fraudsters, nature of   In order to train banking profession-  order to effectively exercise the
 Payment Systems Policy & Over-  cases,  delegated  functions  &  arranged on January 19, 2023 to   working in banks and exchange   pants enabling them to comply   ensure thorough understanding of   was attended by participants from   ing program on Cloud Computing   dynamic  detection  and  control   While the digital methods are   these crimes and how to prevent   als in the best practices for   oversight responsibilities and be   participants from offices of BSC
 sight Department and Mr. Rajeev   As a major step towards ease of   processes of EFS, roles & responsi-  develop  understanding  of  relevant   companies, a one-day online train-  In order to support bankers transi-  with applicable  legal  & regulatory   topic covered and certificates were   different offices of SBP BSC.  and its role in Driving Digital Inno-  systems to  swiftly  mitigate organi-  reinventing  the  payments ecosys-  them. The key topics covered   conduct
 Gulrajani, Deputy Director, Digital   doing business,  SBP has  digitized   bilities  of stakeholders  after digiti-  officers in the area and to address   ing program was conducted on the   tion to the new standards, signifi-  frameworks and adopt best practic-  awarded to successful candidates   vation was conducted on February   zational repercussions from fraud   tem in the country, they are also   during the session included an   tigations,  a two-day F2F program   AM
 Innovation  and  Settlements  the  process of  obtaining refinance   zation of schemes, Export Finance   their specific queries.  The session   topic on January 20, 2023. Team of   cant capacity building is required   es in the context of the financial   after a comprehensive exam. Partic-  Cloud Computing and its role in   22, 2023. Mr. Hassan Azwar, Cyber   incidents.   opening  opportunities  for  fraud-  overview of regulatory perspective   on  Digital Fraud  Investigat
 Department, SBP. The main topics   from SBP by banks under the   Scheme- Part I & Part II, limit alloca-  was  delivered  by  Ms.  Saima  trainers from Exchange Policy   given  the  data  challenges as  well   services industry. Evening talks on   ipants from different offices of SBP   Driving Digital Innovation  Security Expert at NACTA who has   sters, who are increasingly develop-  on digital banking frauds,  SBP   Security Measures was held on June      SBP BSC attend
 covered during the session includ-  Export Finance Scheme (EFS). The   tion under Part II, process of entitle-  Hameed, Joint Director, Exchange   Department including Mr. Rashid   lack of required capacity in the area.   important topical areas in AML and   BSC and banks attended this train-     also been a part of digital financial   In order to highlight key risks and   ing sophisticated methods for   instructions and interpretation with   5-6, 2023 by Mr. Khurram Fayy
 ed FinTechs and disruptions, back-  digitization is expected  to reduce   ment under Part II, documents   Policy Department, SBP. The main   Mehmood, Senior Joint Director &   Consequently, NIBAF continues to   CFT further offer an opportunity for   ing program.  Cloud computing is a powerful   services  team  at  SBP  conducted   preventive strategies in the area,   defrauding  banks  and  their  respect to the measures to enhance   Deputy Director, Banking Supervi-  iz
 ground  and  categorization,  the turn-around time of processing   required for refinance loan under   topics covered during the session   Ms. Paras Shah, Deputy Director   regularly offer trainings on the   participants to interact and learn   technology that can play a critical   the program.  Since this was a new   different iterations on the topic,   customers  presenting  new  security of digital banking products   sion  Department.  Mr.  Khurram   oped and  conducte
 FinTechs in Pakistan & Global   the  claims  and  also  facilitate   Part-II, discussion on EE-1/EF-1   included introduction to PRCs,   delivered a comprehensive session   topic. Two online iterations of the   & technical topic, the trainer started   both online  and  F2F,  have been   challenges in fraud mitigation.   and services, fraud risk manage-  delivered  a  well-structured  Samba bank on June 19, 2023. This   banks through its field offices   line operations and
 context, RegTechs & SupTechs, over-  background and rationale for digiti-  discussing definition and scope of   program were conducted in Febru-  from foundation level concepts and   ment instructions issued by SBP,   program  in a manner  that was   training program was arranged   across the country. The Banking   manual processes. Over the period,   was conducted on February 27,
 view of international regulatory   zation, regulatory instructions for   home remittances, significance for   ary-2023 and June-2023 by Mr.   slowly progressed towards an inter-  fraud reporting mechanism and   engaging and easy to follow even   online on 19 June, and conducted   department/units established in   NIBAF-Lahore  conducted  three  2023.  Mr. Amjad Masood, Joint
 cooperation initiatives and SBP   issuance and verification  of PRCs   developing economies and Paki-  Fahad Bin Ammad, Joint Director,   mediate level  discussion on key   analysis of fraud incidents. The   for those who are not specialized in   by Mr. Afzaal Khattak, Additional   the offices are responsible for these   different trainings for hands-on      Director, NIBAF conducted this
 initiatives regarding RegTechs &   and S-PRCs, eligibility criteria for   stan, overview of domestic home   Banking  Policy  &  Regulations  areas. He explained cloud-based   trainer  adopted  a  practical  fraud detection and prevention. He   Director,  BPRD.  Mr.  Khattak  services.  A training program on   practice on several modules used      training program. Around 18
 SupTechs. Around 26 participants   customers, standard format, proce-  remittances infrastructure, system   Department,  SBP.  The  trainer  innovation strategies and platforms,   approach to deliver contents of the   provided key insights into digital   deigned a suitable program and   Banking Operations was conduct-  by teams working in different      participants from different
 from different banks and offices of   dure  for automated  issuance and   constituents  and  stakeholders,  discussed the topic building upon   cloud-native applications and micro   training sharing his own experienc-  frauds investigation techniques,   covered the topic comprehensively   ed at NIBAF Lahore February 17,   departments of the BSC as per      offices of SBP BSC attended
 SBP BSC attended the program.   verification, steps to avoid misuse of   home remittances of Pakistan in   foundation  level concepts to  facili-  service and their use  in creating   es, asked for participant’s feedback   fraud analysis, fraud reporting and   as per the requirements of the   2023 in F2F mode.  Syed Samar   below details:      this training program.
 e-PRC  and  S-PRC,  violations  global and regional perspective,   tate the participants and help them   more agile and responsive systems,   on their respective bank’s risk man-  necessary controls. Overall, the   senior members while also address-     Hussain, Joint Director, Accounts
 Let's Be Compliant with SBP   observed across banking industry   challenges and opportunities for   develop better understanding to   use of Artificial Intelligence and   agement strategies and controls   session remained very successful   ing their queries in detail. Overall,   Department, SBP BSC conducted   •   A training program on T-24     •   A training program on T-24
 Digital Drive on FX Front   and preventive measures to avoid   recipient country/remitters/benefi-  support successful implementa-  Machine Learning at scale with   and further discussed financial   and participants requested  for   program was highly appreciated by   the program and discussed govern-     Banking was conducted on        Currency was conducted on
 penalization. Ms. Saima handled   ciaries, innovation and digitalization   tion. He discussed the reasons for   cloud computing and innovative   fraud experiences of local banks.   more iteration of the same program   the L&D department and the Senior   ment   account   and   collection      February 24, 2023 in face to face       March 10, 2023 by Mr. Zain ul
 The ongoing digitization in the   the queries very effectively and kept   drive for promotion of home remit-  replacement  of IAS-39,  changes  in   applications in different industries,   Overall, session remained very   in future. Around 32 participants   Management of Samba Bank.  processes, current and  subsidiary      mode.  Mr. Zeeshan Zafar,      Abideen, Senior Deputy Currency
 banking sector is being witnessed   the participants engaged through-  tances, role of the Government,   the classification  and measure-  securing data in the cloud and   successful  and  participants  from banks and SBP BSC attended                     general ledger accounts, handling      Deputy Chief Manager (Banking),       Officer, SBP BSC, Karachi office.
 in all aspects of banking operations   out the session. Participants also   SBP, PRI and financial institutions   ment of financial instruments   implications of cloud-based innovation   requested for more iteration of the   the program.                   payments, clearing and settle-         SBP BSC, Islamabad & Syed           Around 11 participants from
 including the foreign exchange   expressed keen interest in the train-  in facilitating remittances, incentive   under IFRS-9 and comparison with   on data privacy and governance. Mr.   program in future. Around 18 partic-                                ments etc.  Around 15  participants    Aamer, Deputy Director, Strategic       offices of BSC attended this
 operations.  Exchange  Policy  ing and sought clarity on practical   Schemes for remitters and benefi-  Basel III- Regulatory treatment of   Hassan also facilitated online group   ipants from different offices of SBP                                        from different offices of BSC           & Corporate Affairs Department,       training program.
 Department,  SBP  has  launched   issues experienced in the area.  ciaries, impact of measures taken to   accounting provisions, elements of   activities with the help of break out   BSC and commercial banks attend-                                       attended this training program.        SBP BSC, Karachi office
 many projects and products that   promote remittances   and new   the IFRS 9 Impairment Model for   rooms and discussed use cases of   ed the program.


             40                                                      Training Matters  |  January-June 2023






















 for innovations & creative ideation,
 and  looming  deadlines  from
 high-stake projects.  All these
 factors underscore the importance
 of building a resilient workforce
 that allows people to perform at
 their best and proactively respond
 rather than react when faced with
 emotional triggers. Hence, the ability
 to utilize emotional intelligence in
 the workplace is widely recognized
 as a valuable skill by employers. This
 capacity to recognize and effective-
 ly manage emotions of oneself and
 the others is a trait that is increas-
 Mr. Javaid Ahmad, Ex Joint Director,   importance of dashboard reporting   ingly  being considered  as import-
 SBP conducted the session from   and visualization in presenting data   ant as  the intellectual ability in
 March 13-14, 2023 and discussed the   insights. The trainer’s presentation   organizational workforce for its role   their emotional triggers to develop   emerging technologies, and digital   FinTech
 Change Management   kept the participants engaged   importance of revamped uniform   skills and ability to articulate com-  in enhancing workplace relation-  strategies  for  responding  to  financial services. His work has
 Three iterations of the Change Man-  through interesting discussions   version of  Business  Writing &   plex concepts in easy-to-under-  ships, managing stress, and career   challenging situations. The trainer   included developing and imple-  The FinTech industry is growing
 All organizations face changes in   agement program were conducted   and examples of major enterprise   Reporting at SBP and SBP BSC. The   stand manner made the program   progression.   created a supportive and encourag-  menting cybersecurity measures   rapidly as the financial transactions
 their business environment push-  at NIBAF Lahore over the period. Mr.   wide changes over the history of   trainer focused on different areas   engaging and interactive for the   ing learning experience allowing   for  the  nation's  first  Instant  increasingly  rely  on  customer
 ing them to adopt new and better   Javaid Ahmad Bhatti, Director,   SBP BSC and its benefits for the   including effective business writing   participants.  With  multiple  In  order  to develop  EI skills  of   participants to candidly share their   Payment System-RAAST which is   service innovations spurred by
 ways of doing things. SBP manage-  Currency  Management  Depart-  employees as well as the organiza-  principles for different forms on   hands-on practice sessions and   employees  and support  them in   own experiences and insights in   considered to be a key driver of   integration of technology and data.
 ment is mindful of the fact that a   ment, SBP BSC discussed the   tion  and its  external  stakeholders.   internal & external communication   exercises, participants were able to   developing  teams  and  work  various personal and professional   innovation in the financial services   The expanding fintech ecosystem
 crucial part of putting organization-  importance  of  change  manage-  Around 70 participants from differ-  including office letters & memos,   hone their data handling skills and   cultures that are both adaptable   situations. Overall, this training was   industry. Mr. Azwar conducted an   has led to increase in the demand
 al change into practice is getting a   ment, how it can be implemented,   ent offices of SBP BSC attended   email etiquettes, report writing   create with their own dashboard   and engaging despite the challeng-  both informative and inspirational   interactive session for the partici-  for professionals with expertise in
 buy-in from employees across the   and the benefits it can bring to an   this training program.  techniques, recording minutes of   reports by the end of the program.   ing  circumstances,  NIBAF  Lahore   for the employees. Around 85   pants explaining Blockchain and   digital technologies, programming
 organization.  Recognizing  this,  organization  in  the  context  of  the   meetings etc. Trainer discussed the   The trainer shared useful feedback   organized three iterations, both F2F   participants from SBP, Commercial   Cloud Computing  as an  emerging   and data science within the bank-
 NIBAF designs and offers trainings   Vision and Mission of SBP BSC. Mr.   Business Writing & Reporting   principles of  effective  communica-  and tips on the dashboards devel-  and online, over the period. Dr.   Banks and different offices of SBP   innovative technology, its scope to   ing sector also. In order to meet the
 on Change Management to enable   Bhatti also stressed the significance   Skills   tion that cuts through ambiguity,   oped by participants to further   Hanif Mohammad, a renowned   BSC attended these programs.  improve the delivery of financial   demand for this skillset, NIBAF-La-
 employees embrace change and   of the “people” factor in the change   confusion, and redundancy. Partici-  improve their efficacy. Around 12   corporate trainer and consultant   services, and innovative ideas for its   hore organized two iterations of the
 enable  the  management  to  management process and encour-  Effective communication is the   pants drafted content for different   participants from different offices   specializing in Strategy, Business   Driving Innovation in Financial   integration in traditional banking   one-day online program on the
 manage and channelize employ-  aged participants to focus on devel-  cornerstone  of  any  successful  business  scenarios  requiring  of SBP BSC attended this program.   Management  and  Human  Services: Exploring Blockchain   processes. The key topics covered   topic on April 13, 2023 and June 14,
 ees’ varied reactions from avoid-  oping  the skill  set  that  will  be   business, and this program focuses   relevant form of written communi-  All the participants appreciated the   Resource Management, led the   and Cloud Technology   during the session included an   2023. Mr. Ahmed Sumair, Joint
 ance and denial to being fully   required in coming days. He   on enhancing writing and report-  cation and practiced different   training and rated it to be an excel-  program  emphasizing the impor-  overview of connection between   Director, Payment Systems Policy &
 invested in the new ways. These   emphasized that by enhancing   ing skills of SBP BSC officials. This   exercises to apply their learnings to   lent learning experience.   tance of Emotional Intelligence and   Disruptive technologies are driving   Cloud Computing And Digital Inno-  Oversight Department conducted
 trainings prepare and sensitize   one’s ability to manage change,   comprehensive training program is   the  actual  work  environment.  its effect on one’s personal and   business model  reinventions glob-  vation,  Cloud-based  Innovation  the program on  “FinTechs”, exten-
 employees to be mindful of regular   everyone can play an important role   designed  to  teach  the  different   Around 16 participants from differ-  Emotional Intelligence (EI)   professional lives. Dr. Hanif did an   ally especially within the financial   Strategies, Concepts  Of Decentral-  sively discussing use cases in the
 and  transformational  changes,  to ensure that SBP BSC remains at   techniques that can be used to   ent offices of SBP BSC attended   excellent job in presenting the core   sector with the mainstreaming of   ization, Block Chain and Distributed   financial services industry quoting
 discuss the ongoing and expected   the forefront of innovation and   improve composition style, gram-  this program. Participants appreci-  Today’s employees operate in a   concepts of Emotional Intelligence   the technologically driven experi-  Ledger Technology (DLT), digital   instances of successful bank &
 changes, to set the tone for employ-  growth. The trainer also had shared   mar, punctuation, and tone in   ated the trainer’s efforts and guid-  challenging  work  environment  with  relatable  examples  and  ences. On the one hand customers   currencies and smart contracts,   fintech partnerships. The key topics
 ees and avoid any negative impact   reading material and group work   writing. This program is tailored to   ance for improvement in their   fraught with rapid changes in   conducting practical exercises to   expect process transformations,   cloud-based innovation platforms ,   covered during the session includ-
 from surprise and to convey man-  before the start of the program for a   equip the necessary skills to express   writing style to align it with the   systems  and  workflows,  pressures   help the participants recognize   automations and innovative service   overview of cloud architecture and   ed the characteristics and types of
 agement assurance of full support   preliminary warm-up to the session   in a clear, concise, and coherent   organization's  standards  of  main-  delivery,  and  on  the  other  the   networking,  overview  of  cloud-na-  FinTechs,  disruption  in  the  global
 to every one throughout the   contents. He addressed various   manner for varied communication,   taining clarity, professionalism, and   changing competitive landscape of   tive applications and micro services,   financial landscape and challenges
 change process.  queries of the participants on the   internal or external.    effectiveness in communication.  the financial sector vouches for   , overview of server less computing,   from  Neo  Banks  to  the  legacy
 future direction of SBP BSC and   transformation of business opera-  its benefits, use cases and its role in   financial institutions, Artificial Intel-
 In order to support developing an   Data Analytics, Power BI &   tions through integration of emerg-  innovation, cloud-based artificial   ligence & Machine learning for
 agile  workplace,  a  systematic  Dashboard Reporting   ing technologies.  intelligence and machine learning,   FinTechs, regulatory landscape of
 approach is being followed to   cloud security and privacy. Mr.   FinTechs in Pakistan, scope of func-
 manage enterprise-wide change in   This training program has been   In  order  to apprise  participants on   Azwar also held a detailed discus-  tions of top FinTechs Operating in
 SBP and its subsidiaries that starts   structured to provide a comprehen-  the key emerging technologies,   sion on “Block Chain solving all   Pakistan  and  Fintech  Sandboxes.
 with sensitizing and preparing   sive overview of Data Analytics,   one-day  online  training  was  problems under the sky!”. Case   Mr. Sumair  conducted an interac-
 employees to the expected trajec-  Power BI, and Dashboard Report-  conducted on the topic by Mr.   studies related to Block Chain and   tive program keeping the partici-
 tory of the organization and the   ing tools to help participants com-  Hassan Azwar on April 11, 2023. Mr.   Future Trends with respect to Paki-  pants  engaged  throughout  the
 evolving roles and expectations   plete their day-to-day assignments   Hassan Azwar is a seasoned tech-  stan were also shared along with   session with interesting discussions
 from the teams. Hence, NIBAF   with efficiency. Mr. Sohaib Jamal, an   nologist  currently  serving  as  Cloud-based Digital Innovation Use   on use cases, global and local case
 regularly offers trainings to build   expert corporate trainer in the area,   Deputy  Director  in the Payment   Cases. Around 28 participants from   studies, articles and short videos on
 necessary capacity to instill readi-  conducted this F2F program from   Systems Policy & Oversight Depart-  offices of SBP, SBP BSC and other   fintech  concepts  and  experiences.
 ness to assimilate expected chang-  March 16-17, 2023 at NIBAF-Lahore   ment of SBP. He holds a Master's   financial institutions attended the   Around 50 participants from SBP,
 es in  workflows and  behaviors to   with the support of practical exam-  degree in Cyber Security and is   program.  different offices of SBP BSC, and
 support further innovation, organi-  ples. Mr. Jamal covered the techni-  certified as a PMP®, CISA, CISM,   other banks attended the two itera-
 zation growth and career advance-  cal aspects of data analytics in   CRISC, and API Security Architect   tions of the program.
 ment of its employees.  detail  while  also  emphasizing the   with expertise in cybersecurity,
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