Page 25 - NIBAF-Training Matters January-March 2021

Fraud risk management is extremely crucial for any and "Banking operations for Manager Operations"
organization but becomes even more critical in the for individual bank(s).
banking sector due to the very nature of its services.
With the growing sophistication of fraudsters, it
becomes imperative for banks to have well-defined
protocols, systems and technologies in place to
prevent, detect & deter incidences of fraud. Hence,
an online session on “Fraud Risk Management “was
launched and conducted by Mr. Taqi Shah who
possesses rich experience in diverse fields of
practical banking including Foreign Trade, banking
operations and Audit. Mr. Taqi explained in detail
the essential conditions for effective control of
Fraud, 4 eyes concept, fraud definition and types,
causes and motives, fraud control strategy, 4 major
elements for commission of fraud, information
technology controls, prevention, detection and
evaluation of fraud and subsequent reporting to
SBP. This program was very interactive and
participants commented that this program can be
very useful for bankers.

Another new program on “Cheque Fraud: Detection
& Prevention” was conducted by Lahore campus NIBAF - Islamabad
online on March 17, 2021. Participants from
General Banking Operations were very enthusiastic NIBAF-Islamabad launched a broad range of
about the topic and readily shared their trainings in Q3FY21, both F2F and online, with a
experiences of cases of Cheque Fraud with the multitude of objectives including achieving
group. Mr. Shahid Iqbal, Ex- Subject Specialist, excellence in branch operations, supporting
NIBAF discussed traditional and latest techniques to compliance to legal & regulatory frameworks, as
detect and prevent cheque frauds. The course well as promoting priority sector lending.
contents particularly focused on forged cheques, Operation Managers Development Program was
legal position of banker in case of forged cheque, conducted online on Jan 13-14, 2021 by Mr. Shahid
frauds in 3rd party cheques, breach of mandate, Iqbal, ex-subject Specialist-NIBAF. The training
duplicate presentment, manual detection vs forensic focused on creating enhanced awareness to rules &
investigation, MICR reader, image scanner, OCR regulations applicable to branch banking
(Optical Character Recognition) vs ICR (Intelligent operations while also encouraging participating
Character Recognition), duplicate presentment and branch Operation managers to achieving
SBP regulations regarding the security stationary. excellence in daily operations using a customer
centric approach with an eye to profitability
NIBAF-Lahore has also been working with banks to
design customized programs for targeted groups. management. Specific topics that were covered
Over the last quarter NIBAF-Lahore designed and included discussion on roles and responsibilities of
launched customized programs on "Prudential the Operation Managers, legal implications of
Regulations for Corporate/Commercial banking" different banking transactions under selected
sections from Negotiable Instrument Act, Banking

25